Very nice service and very cooperative staff. The first person that u meet(the reception staff) to be specific (Vicky) greets u with a smile when u enter such place,which is usually scary is something which develops faith in patient's and family of the patient that they would treated well n would get well soon.
Visited for Yearly check up. As usual Doctors are taking patients time for Granted. If time mentioned for doctor is 10 most likely work will start earliest 11. Avoid the place unless its nearby and you can come two times or alternate day or so. Overall not recommended based on time management. The other sections where Support staff is working like blood collections, ECG, TMT are manage properly.
Doctors in india should respect patients time.
I would highly recommend Apollo Spectra Hospital [Pune] for any kind of surgeries. Excellent & immediate assistance and help by the doctors, staff members and nurses. Ambience & sanitation were well maintained. Special thanks to Ms Jasmine for all the support.
Had been to this hospital for a company sponsored health check-up.
Must say, I had chosen the right hospital out of all the available choices.
Very good service provided by Apollo Spectra at all the stages, right from enquiry at reception to collecting the reports.
The front desk staff is very cooperative and customer friendly.
All the tests were carried out properly. Doctors consultation at the end was helpful.
Complementary dental check-up was a pleasant surprise.
Recommended hospital for health check-up!
We went for a company sponsored health checkup but did not have good experience. This hospital is not meant for health checkup which involves 2D echo , stress test and ultrasound type of tests. They don't have doctors available for such tests. Staff will provide separate timing for such tests. This hospital is good for blood tests only where technician/nurse are required. Overall process is slow and if you don't have whole day, then don't select this hospital. Staff is good but need to touch base with them frequently. Dental checkup was bonus from hospital. I would not recommend this hospital for health checkup involving above mentioned tests. If you live nearby then its fine. You can make frequent visits.
The hospital is very good and
Co - operative in terms of
Tests and operation.
The Doctors and paramedical staff is very attentive and helpin the patients on time.
But the insurance department people are not co- operative.
They are very rude and not helping with the proper solutions. Even they are not communicating properly.
So please improve that section because now a days all are insured and with that experience I don’t want to recommend this hospital to relatives and friends.
I had left knee surgery by Dr. Jadhav He made the right diagnosis and recommended reconstruction. I was absolutely convinced with what he proposed. He allayed all the fears, comforted me, gave me the confidence that everything will be all right after the surgery.
About the hospital:-all faculty members are Helpful, Prompt service and helping and polite staff. specially thanks to my brother to referring me this hospital and DR. thanks so much for youralways being with me.
I had Very bad service and experience with insurance team in hospital, they did not helpfully or cleary my cashless insurance process even thowe then did'n clarify my process. which is I provided them before 10 days of my operation date with all cleared documents.
Few days ago I have admitted my father to apolo spectra hospital for eye surgery....everything is good but one thing is process I am not happy with this...i have star health mediclaim policy the hospital insurance department & billing department are without my permission billing amount are exceed.
That's why I am unhappy.
Thanks & regards
Excellent service... Top class team of doctors.. Best phizio therapy ..humble staff.. Each and every person is very well mannered and we'll respectful... Unbelievable staff.. Very happy envoirment... Thanks so much for everything... And best of luck for great future...
I had sponsored health check provided by my company. I selected Apollo as it was nearest option in the list provided.
The health check - up was conducted in systematic and efficient manner. Special thanks to reception staff who provided all the guidance and support needed. Complimentary dental checkup was also good.
Nice care taking staff 5 star for it. Good Medical check-up facility. Good ambience you won't feel that you are in hospital. Special thanks to Chitra madam for kind cooperation & personal attention. Kudos....keep it up....
Dr Mugdha Joshi and Dr Sonali are excellent Nursing staff is excellent and supportive.
The government slogan tandurst Har jachi bachha is followed in this hospital.
Security and other staff is needed improvement and monitoring.
Special thanks to All nurses who are helping us every movment
Taking care of mother.
Feeding baby and keeping them calm is not easy task but they do it happily and proactively without firgot
Pediatrician are Dr Sumant Patil is excellent and his team of nurses and his colleagues
They do what they have to do
I do not understand about pediatrics but
He made our baby healthy
Chitra and Rutal are approchble they are doing best.
I had sponsored health check provided by my company Tech M. I selected Apollo as it was nearest option in the list provided.
The health check - up was conducted in systematic and efficient manner. Special thanks to Rahul at reception who provided all the guidance and support needed. Breakfast was sweet surprise.
Centrally located & clean hospital. Very polite & caring staff. Front desk staff is exceptionally good, very helpful. Support staff & doctors equally good. Completed my medical checkup within an hour. Highly recommend it
The staff at the Apollo Spectra is very efficient, compassionate and helpful. They always have a smile on their face and they work with a very good team spirit. It is rare to find such a good staff at Mumbai hospitals. The hospital is equipped with good and clean rooms.
Nice hospital. Facilities are great. Doctors and nurses are amazing. They are very helpful and will provide you the best treatment. The only negative point are the ladies at the first floor reception. They are extremely adamant, ill-mannered & arrogant.
It is definitely a one stop for healthcare. The doctors are top notch,n staff is very polite n helpful.Food which comes in is very tasty n served in a hygienic way. Television in waiting lounge and comfortable sofas make visitors stay also less taxing.
Apollo is a big brand across India. Its baffling how they are not able to fix their front desk issues !!! Calls are never answered, in case answers (which is a rarety) mobile number is noted down but no call backs.
Either they are understaffed, lack of phone Iines or lack of focus on the most important aspect of any hospital - Patients!
Can't review doctors as I was not able to get an appointment only.
Worst Experience ever. We had done our complete body check up along with my parents on 3rd Aug 2019. We had to visit clinic multiple times just to complete all tests. I have not received my parent's reports yet after following up multiple times. They don't answer calls many times. They hadn't schedule any consultation post test and now it has been 4 months so there is no point in scheduling consultation. Even if they receive call by any chance, they ask for mobile number for call back but never call back. It is a compete waste of money.
My brother in law was admitted hence my visit was as a visitor. He said Dr and other medical staff all were cooperative. So I would say overall systematic, hygienic, helpful staff specially Vinod Yadav was a great help.
If you have been assigned this hospital for your corporate Annual Health Checkup, please avoid choosing this hospital. Already multiple patients today have walked out in the middle of their check ups on account of doctors waltzing in over 1.5 hours late, other doctors chit chatting and roaming around with over 5 patients waiting.
Icing on the cake for me was the audiometry test, which i was told is getting ready by 12. Only after repeated reminders, suddenly one nurse rushes with the headphones et al at 12.40pm, clearly indicating the staff cannot manage or handle customers. Additionally, incorrect and false information is being shared with respect to wait times and all. As i am writing this, can hear the staff and the doctor arguing over the test and why it's taking time.
Overall won't recommend. Zero faith. Head over to Zen Hospital for a far more professional experience.
It's been 4 days now n still waiting for a simple ECG and 2D echo results. Smaller hospitals give this faster. Terrible.
Have never come across a hospital that behaves in such an unprofessional manner. I have been in contact with you for almost 1 month trying to get information and services. Every time I message on the what's app number I am given no assistance and simply told we will call you back, and no one bothers to do so. You then proceed to block my number instead of helping out. This is the type of pathetic service you provide before patients even visit your hospital. You should close if you not interested in helping.
Staff were good. i got my test done on time. Breakfast was decent but they should have a pantry or small canteen to have food. it has been been more than 24 days i have not received my hard copy reports yet, inspite of instructing them that this reports needs to be sent to my company address (all details where in the file). After several reminder they have sent me soft copy after two week. Now even after 3.5 weeks i have no idea about my hard copy. I have reminded them again let me see when i will get the report.
Editing my rating. Because even after two months I haven't got my report. I have following up on regular basis each time they promise to courier the report but never forwarded it. Really very unhappy with the service.
my mother was admitted , very special care was taken by the all the staff . Very kind and polite staff. food was excellent. Quick service. good team work. Thanks for making a peaceful stay. felt like home.
The hospital is worst. You call on reception and they don't pick up, when you reach the hospital they say their phone line is not working. Also the hospital has on-call doctor and that doctor is only available till 1pm and after 6pm. Basically this is not functioning as hospital between 1 to 6 pm. Also when I asked about escalation, Sridhar padige said he is the head and that he can't help.
Don't go if you care about your and your loved ones health.
There is no agility in the services. Have requested to share my reports of Annual Health Check up through email, and the mental torture I received for following up with them was pathetic.
I will not recommend Apollo Spectra to anyone.
Worst service I booked appointment for my 8th month pregnancy scan 5 days before, the receptionist confirm my appointment.On the day of my appointment on my way I called the same receptionist she said doctor is not available. She dint had courtesy to even inform me prior the doctor is not available.. When I called her she is saying.. How unprofessional, just a brand name. Shame on you Apollo spectra Hospital Deonar branch. You guys should not play with people feeling and time
Despite charging very high fees from the patients. These guys don't respect the time of customer. It is my fourth time and I have to wait a lot. For them doctors' time is more (only) important than the customers' time.
They keep calling to confirm your appointmen, but once you are in their hospital, they don't give you any attention. Their only objective is earning money.
They are not sure, if their doctor will come or not.
Pathetic customer service. People like me are forced to come because of non availability of nearby hospital.
I have gone for yearly health check up through Corporate package on 26/2/2019. The hospitality for corporate employees is bad and unsatisfactory. Breakfast is also not good. All the tests as per the corporate package are not done and lot of waiting period. Some doctors like Dental were are not available even after the proper appointment. Finally reports are not filled up at all and given incomplete reports after 5 days. This was not expected from Apollo Spectra.
We have gone there for health check up....nice facilities.. staff is very cooperative...we had a 1 year old baby at that time and one of staff provided some arrangement for feeding...During the tests, each attendent service very well....the breakfast could have been better in terms of quality and quantity.. the items supposed to be hot..even ketchup was not available...with sandwiches..waiting time for TMT (stress test) was never ending.. it took 3 hours waiting for that test alone..very bad management..
I would never suggest anyone to go here even if it was the last option available to you. The doctors are basically businessmen who have no diagnosis as such. The extremely rude front desk representatives make matters worse. Also please be very wary of a place which advertises itself using models etc posing as patients and also putting false testimonials of successful recovery.
I don't know how good or bad the hospital is, because I have wanted to take my husband for piles surgery here after reading all the good reviews of excellent doctors here and guess what, I have called 2 days for getting an appointment and NO RESPONSE!
I called them, the person on the other end took my name and number and said that he will call back after confirming from doctor on when he is available to see my husband. No revert even after half day passes.AGAIN,I called in evening asking when can I see the doctor (I did not have a preference, I said just give me any good proctology specialist) and AGAIN he said that he has my details and he will call me back. NO REVERT AGAIN.
The next day I again called. AGAIN NO RESPONSE.
THEY DO NOT WANT PATIENTS I THINK!!!
Hospital Facilities are really nice and maintaining cleanliness is good.
Compare to another hospital the experience of this hospital is much better and Lab persons are friendly and ground to earth mainly Ms. Sneha, the behavior of girl is very professional & helpful and technical knowledge while explaining is huge. All the best dear.God Bless You.
Great service. Spot on cleanliness. Staff is very cooperative. Special mention of Dietician Mrs Shweta who is very helpful & provide every detail knowledge about the diet which serves important part in healing the patient. Most important She was available also after her working hours on phone. Overall good team & keep up the good work
This hospital has excellent staff service and co-ordination. The hospital have too much facilities to treat the patient. Interior of building giving happiness to patient.
Laboratory set up and service is excellent. Miss sneha is helpful for service. Housekeeping of hospital is neat and hyigenic. Thank you so much.
Wonderful staff at reception. They are extremely helpful and always ready to receive you. Feels more like a hotel than a hospital, despite your own anxious state of mind because of whatever reason you're there. The doctors are well experienced. They also offer other diagnostic services (X-ray, body-fluid tests, etc. Most of all, you get great service at moderate costs.
This hospital is just for rich people, I visited this place with my family to get operate to my family member but I didn't go inside due to lack of time.
They visited the hospital at 9.30 but at the reception they said Dr will come at 1 o clock. Dr came at 1 and went to see other patients. By requesting only, Dr saw him at 2 o clock and then said he can't be operate due to complications without complete examination . Referred to govt. one.
Would not recommend to anyone for saving life.
Pathetic service. I have not seen this type of poor services in any private hospital.The staff don't know where to send patient for any specific check up.Even a government hospital have better services than this hospital.
I have three patient during my check up and all were suffering from same issues.Staff don't care about patient.I am fully fedup with This hospitals Hospitality.
My father was diagnosed with harnea and we came all the way from Guwahati to be treated under Dr Dinesh Jindal. We heard a lot about the hospital and we are really happy that we chose it. The staff and doctors are very courteous and helps us understand the inticacies of the ailments and it has an expert panel of doctors under the able guidance of Dr Dinesh Jindal and Dr Rohit Pandya.
Recently I visited Apollo Spectra Gwalior for health check-up and corporate Health check-up team surprised me by there prompt response and service a special thanks to Sulekha Bansal ma'am and his entire team. They help me on whole process during my check up time. Thank you for saving my time and change my perspective about health check-up. This is my first time to visit Apollo hospital and also recommend others. Please note I only recommend you for health check-up and of the other services I can't comment on that. Overall a good experience 👌👍😊
The doctor was really helpful. The team was always available to help me out in each and everything they handed my all queries with great efficiency. Special thanks to Sulekha ji for such nice behaviour and making things hassle free for me
My brother has been here since last couple of months.
The management here is so friendly and helpful....
Gda staff support for clean purposes worth a smile
He had contusion in his brain due to accident,
Now he is recovering at a very fine speed...
Best in Gwalior with good team of doctors and paramedical staff. Food quality is too good for patients. Aftercare is good. Services are bit slow otherwise satisfactory experience with reasonable expenses.
I m trainy in Apollo hospital.The Apollo Spectra hospital is best hospital Gwalior. Excellent services provided by the hospital...supportive staff and good in nature. I can believe in emergency condition handle by best surgeon in Apollo hospital.there are maintain hygiene and cleaning.
Poor hospital administration.
They keep admitting patients even when they have no space.
Shifted my grandmother from private room to ICU, now they want to transfer them back to ward, but they have no private room available. Now they want to shift her to a general ward where there is no seating space.
The staff is inefficient and nurses don't pay attention the patient. Even in ICU my grandmother was shivering, nobody checked to give her extra blanket.
When our family member visited, they asked only then the nurse came and provided.
If I could give zero stars to the hospital, I would have.
I will not recommend to admit your family member there.
I was the patient at Apollo.
Here I find all the OT staff & canteen staff was very good.
And nursing staff was too good in their duty.
Area of improvement is duty doctor coordination.
I recommend this hospital as 5 rating good & early recovery. Best wishes.
a month ago
I came here for pre medical checkup as per the company demands. Service provided by the hospital was very good. Staff is very cooperative and helpful. It can be a good option for all kind of treatments.
I have great experience during my health check up visit, support officials are very much guiding and easy access any time. All the reports are done within one day schedule is quite impressive. We appreciate whole Apollo , Gwalior team.
Please beware of this Hospital, This Hospital Doctors and Stuff are only cares about money they don't care about patients. My brother recently admitted to this Hospital and He was not in good condition to do a surgery but they did not care about his condition. They only wants to get quick money from us so they did surgery without any delay on the same day. This surgery was not at all required we have checked with other hospital and doctors, He can recover without any surgery. But this Hospital doctors don't want to loose this chance so they targeted us for earning money. I advise everyone those who are planning to visit this hospital. Please choose some other Hospital and doctors but not this Hospital at any cost if you really cares about your loved ones. This is not a Hospital but a Money Making Thugs Place, where everyone is only waiting for there chance to make money as quickly as possible.........
I came here for pre medical checkup as per the company demands. Service provided by the hospital was very good. Staff is very cooperative and helpful. It can be a good option for all kind of treatments.
I came here for a health checkup which was conducted very fast and efficiently. Especially Sulekha mam & Lab team helped me move through the process very fast. It was a great experience and I would recommend the hospital to anyone who needs any aid.
thanks to all Apollo staff
I Renuka darts was suffering from severe stomach pain on 11 morning.
I an really impressed with the excellent and polite behavior of all the staff members. All were very cooperative.
Diet was hygienic and appropriate and yummy too.
Wishing all the best to staff as well as for your bright future.
Very nice reputed hospital in Gwalior city. Easily accessible from different areas of city. Prompt A class emergency services provided by hospital. Patient recovery rate is best among all major hospitals in Gwalior, as per my experience.
Had a day care surgery for my wife here. Eventhough , everything else was spic and span, major turn off is nursing staffs in recovery ward who just languish around in groups and are not at all patient friendly. Seeing their attitude, I hope government hospitals have far better nursing staff. They don't know what service is and majorly does not know how to communicate with people. They will literally treat you like their slave . Have seen other Apollo facilities in Chennai very impressive nursing staff but here it's extremely worst. Nursing staffs need to pull up their socks immediately to live up to the brand name. Other facilities are good and worthy of Apollo brand.
Health check up department is very good. Staff are so cooperative and very active with their work. Very humble. Sharp they attend their work that impress me.I will recommend my friends and my family members to come Apollo Spectra Hospital Alwarpet mainly for their yearly Health Check.
We have done health check up here...All the stuff of Health Check up department are very polite in behaviour. Even though they explain about medicine how to take. I'm very much satisfy with their hospitality.I will come again after 3months for tratment.
State of the art medical facility.... Staffs are very cooperative..doctors are excellent and listen the patients very patiently .. Even X ray technician Mr ajeet influenced me with his enthusiasm and we'll manner....
Went here as part of our corporate annual health check package (Out patient) on a Friday.
The place is spic and span and can be easily located. Overall, the carrying out of tests, diagnosis and consultation was fine. Pricing is in line with other Apollo hospitals.
The only hitch I had was the wait for an Ultrasound test for almost 2.5 hours just because the alternate specialist was coming late...I had to drink and drain 1L water twice..
I was admitted to Apollo spectra for perforated ear drum surgery. Facilities are good , clean , hegemony and doctor was really an expert. However I am not very happy with nursing staff. After surgery when I was in recovery area nursing staff had no care for patient and were making loud noise with heavy chat discussions. I was partial conscious but I had to raise my hand to bring their attention and ask them to keep it silent but all in vain. Later when I was shifted to ward, the appointed nurses of that ward were too rude to oblige patient and giving silent ignorant. I was not taken care by nursing staff at all. Highly disappointing on nursing front despite paying higher prices compare to other hospitals.
Nice place for better treatment, its a well known hospital in this area, well maintained clean premises, management also cooperative and supportive, staff also friendly in nature, service quality is superb and patient treated by highly experienced professionals.
Professional and genuine care was provided. Doubts and clarifications cleared with atmost responsibility. Hygiene excellent too. Special mention of thanks to Surya and team for swift and outstanding support.
We were here for a surgery. During our brief stay, the staff were extremely courteous, the hospital was spic and span. They make everything so comfortable that you wonder if you are at a hospital or a 5 star hotel. Mr. Mukesh the hospital head needs a special mention!
We had great experience in Apollo Spectra (Alwarpet). All the staff were kind enough (i.e. nurse, housekeeping, admin) and very supportive went beyond their responsibilities. We never felt that we are in the hospital, the people around us made home environment. It's very important that I have to mention Mr Surya from Insurance department who played critical role in settling my bills (guided me from the start, assisted me with tips and suggestion towards the closure - very accountable) I want to thank Mukesh who responded to all my queries and assisted us. Great service minded people.
Pros:The hospital is very clean and well maintained. The nurses are also very good. Ever smiling and very good hospitality.
Cons: In all the areas the nurses and the ayyas are communicating loudly and this seems unprofessional and felt disturbed inspite of having anesthesia. Either in recovery room or the OT. Should change this immediately. The juice being served in plastic cups and straw. Very poor billing service. If you are in a hurry push them otherwise you will stay here forever.
Thanks to Mr.Surya insurance team, who seamlessly handled our insurance and very well supportive to patients where he fought for us and got almost 200+ percentage extra from insurance team all this was possible only by his constant support and fight with insurance team...very dedicated and always approachable at odd hours too... Thank you so much with your support it was so helpful today for us.....rare to see such supportive n dedicated people now a days who fights for patients and does justice to the maximum extent.... excellent support sir Thank you so much!
I had come for a general checkup a couple of months back and i was really taken aback by the maintenance of the Apollo Spectra Hospital, Alwarpet. Perhaps the service of the doctors were brilliant.Mr.Madhan Kumar (Health Check)was very kind and patient enough till the end.Overall very much impressed. Probably it's better than other clinics and hospitals.
CONTINUE THE HOSPITALITY THROUGHOUT.
I am happy that I am fit now because I got some minor injury and got treatment for two weeks and gone out the injury and also I have used Plugo power bank and it's very easy to use and also useful to the customers and those who are in emergency at battery drain and use Plugo power banks in case of mobile battery drains and thanks Plugo for provinding great facilityread more
I visited Apollo Spectra koramangala for ACL reconstruction surgery. My doctor only suggested to get the surgery done there. The whole process including the corporate insurance process was seamless. All the staffs are very caring and helpful. Had a good experience with them.read more
Today I had an appointment with a doctor in Apollo spectra.. .Doctors are great..but the receptionist sitting in front office doesnt know how to speak to the clients..has a very bad attitude and insulting when asked questions..we had to go 5 times and ask for registration.. pathetic..pls change this lady and keep some responsible person there.read more
Had a very good experience here. Underwent a surgery under Dr Manas Ranjan- Very professional doctor- explained all details regarding my problem and the surgery very clearly and was very reassuring. Service was good- nurses and f&b staff were very attentive. Housekeeping staff were very regular and made sure the room was always neat.read more
Extremely unprofessional interm of how they manage appointment and honoring appointment time they commit, most of doctors are visiting here. They call doctor after patient reach and tell you doctor will be available in 10 minutes but it takes more than 1 hr. This consistently happened three times. I won't consultant in future here.read more
Excellent Hospital managed by Professionals. Good Team of Doctors with knowledge, who are empathetic towards patients and act with honesty and compassion. Polite and caring staff. My experience with this Hospital was indeed pleasant and memorable. My gratitude to Dr. Akhil K Bhat who is sincere, human and dedicated to his profession.read more
This hospital is very good. The staffs are very cordial and courteous. The maintenance and cleanliness were really good. They testing equipments and other accessories were good. Lift facility is available. The two wheeler Parking is in the side of the hospital. Four wheeler parking is a bit tough job.read more
Had my mother's Total Knee Replacement done under Dr.Rewat Laxman who is a great surgeon, very well behaved & cooperative
& explained everything in detail. Physiotherapist was also very friendly & made sure patient was recovering in a good rate. Management system here is very active & regularly enquired about every minute detail. Last but not the least the nursing & the housekeeping staffs were very friendly & took very good care of the patient, maintain proper hygiene. Giving it a 4 stars so that they continue to provide even better service. In overall had a great experience & would highly recommend it to anyone seeking any kind of medical or surgical help.read more
I am from Oman visitor for medical checkup to Bangalore Apollo Spectra Hospital Koramangal,
I would like to extend my thanks to Doctor and all the staff of the hospital, and especially to Mr.Yatheesh, who has done his utmost to ensure that all the requirements are met. He is humble, helpful and very kind. I will send you a picture and a good reputation for you as soon as I arrive in my country. Thank you for your attention to me and you have been blessed in peace.read more
I used to go to Nova as my first pref. After it became Apollo Spectra, went there for the first time, and it was quite bad, unprofessional...possibly the worst I have seen...the issues I faced included
1. Unavailability of support staff and receptionist even during standard hrs...and no, am not talking about one off incident.
2. False/ wrong information provided by front office ...and no not even apologetic about it....
3. Unavailability of basic infrastructure..
4.Lack of standard hygiene...very shocking for a hospital.
BTW, I went for an elder member of my family to see Dr. Dileep Dhanpal...and my review as of now does not include my views on diagnosis.
I have details in case someone really wants to dig deeper.
Nice hospital wth world class facilities available. All type of multi and super speciality doctors are available the staff and doctors are very friendly.the team are well skilled and they take an excellent care of their patients...... Thanku fr your angel hands of care received from u god bless u all...read more
My uncle was treated with dignity, courtesy and respect. The staffs were patient, knowledgeable, caring, pleasant and kind. It seemed obvious that they are well trained. I particularly loved the IP nursing team for their biggest contribution in facilitating my uncle's speedy recovery.read more