Very nice service and very cooperative staff. The first person that u meet(the reception staff) to be specific (Vicky) greets u with a smile when u enter such place,which is usually scary is something which develops faith in patient's and family of the patient that they would treated well n would get well soon.
Visited for Yearly check up. As usual Doctors are taking patients time for Granted. If time mentioned for doctor is 10 most likely work will start earliest 11. Avoid the place unless its nearby and you can come two times or alternate day or so. Overall not recommended based on time management. The other sections where Support staff is working like blood collections, ECG, TMT are manage properly.
Doctors in india should respect patients time.
I would highly recommend Apollo Spectra Hospital [Pune] for any kind of surgeries. Excellent & immediate assistance and help by the doctors, staff members and nurses. Ambience & sanitation were well maintained. Special thanks to Ms Jasmine for all the support.
Had been to this hospital for a company sponsored health check-up.
Must say, I had chosen the right hospital out of all the available choices.
Very good service provided by Apollo Spectra at all the stages, right from enquiry at reception to collecting the reports.
The front desk staff is very cooperative and customer friendly.
All the tests were carried out properly. Doctors consultation at the end was helpful.
Complementary dental check-up was a pleasant surprise.
Recommended hospital for health check-up!
We went for a company sponsored health checkup but did not have good experience. This hospital is not meant for health checkup which involves 2D echo , stress test and ultrasound type of tests. They don't have doctors available for such tests. Staff will provide separate timing for such tests. This hospital is good for blood tests only where technician/nurse are required. Overall process is slow and if you don't have whole day, then don't select this hospital. Staff is good but need to touch base with them frequently. Dental checkup was bonus from hospital. I would not recommend this hospital for health checkup involving above mentioned tests. If you live nearby then its fine. You can make frequent visits.
The hospital is very good and
Co - operative in terms of
Tests and operation.
The Doctors and paramedical staff is very attentive and helpin the patients on time.
But the insurance department people are not co- operative.
They are very rude and not helping with the proper solutions. Even they are not communicating properly.
So please improve that section because now a days all are insured and with that experience I don’t want to recommend this hospital to relatives and friends.
I had left knee surgery by Dr. Jadhav He made the right diagnosis and recommended reconstruction. I was absolutely convinced with what he proposed. He allayed all the fears, comforted me, gave me the confidence that everything will be all right after the surgery.
About the hospital:-all faculty members are Helpful, Prompt service and helping and polite staff. specially thanks to my brother to referring me this hospital and DR. thanks so much for youralways being with me.
I had Very bad service and experience with insurance team in hospital, they did not helpfully or cleary my cashless insurance process even thowe then did'n clarify my process. which is I provided them before 10 days of my operation date with all cleared documents.
Few days ago I have admitted my father to apolo spectra hospital for eye surgery....everything is good but one thing is process I am not happy with this...i have star health mediclaim policy the hospital insurance department & billing department are without my permission billing amount are exceed.
That's why I am unhappy.
Thanks & regards
Excellent service... Top class team of doctors.. Best phizio therapy ..humble staff.. Each and every person is very well mannered and we'll respectful... Unbelievable staff.. Very happy envoirment... Thanks so much for everything... And best of luck for great future...
I had sponsored health check provided by my company. I selected Apollo as it was nearest option in the list provided.
The health check - up was conducted in systematic and efficient manner. Special thanks to reception staff who provided all the guidance and support needed. Complimentary dental checkup was also good.
Nice care taking staff 5 star for it. Good Medical check-up facility. Good ambience you won't feel that you are in hospital. Special thanks to Chitra madam for kind cooperation & personal attention. Kudos....keep it up....
Dr Mugdha Joshi and Dr Sonali are excellent Nursing staff is excellent and supportive.
The government slogan tandurst Har jachi bachha is followed in this hospital.
Security and other staff is needed improvement and monitoring.
Special thanks to All nurses who are helping us every movment
Taking care of mother.
Feeding baby and keeping them calm is not easy task but they do it happily and proactively without firgot
Pediatrician are Dr Sumant Patil is excellent and his team of nurses and his colleagues
They do what they have to do
I do not understand about pediatrics but
He made our baby healthy
Chitra and Rutal are approchble they are doing best.
I had sponsored health check provided by my company Tech M. I selected Apollo as it was nearest option in the list provided.
The health check - up was conducted in systematic and efficient manner. Special thanks to Rahul at reception who provided all the guidance and support needed. Breakfast was sweet surprise.
Centrally located & clean hospital. Very polite & caring staff. Front desk staff is exceptionally good, very helpful. Support staff & doctors equally good. Completed my medical checkup within an hour. Highly recommend it
The staff at the Apollo Spectra is very efficient, compassionate and helpful. They always have a smile on their face and they work with a very good team spirit. It is rare to find such a good staff at Mumbai hospitals. The hospital is equipped with good and clean rooms.
Worst management. They charged without operation 2 lacs for 4 days.. for just lying patient on bed. Also staff is wild..
Never recommended.. Apllo is brand but this is worst kind of staff. Food served was not fresh and not good and they charged huge.. awkward
Have to wait very long (around 1&half hour) for Orthopedic Doctor.
Even the receptionist didn’t knew where the doctor was and didn’t knew the expected time he will come to his seat.
I was surprised that the Award Winning Apollo Spectra Hospital is dependent on 1 Doctor.
They make you wait endlessly. Bad service. Had gone for a general checkup and consultation. All the tests were done quickly. However no doctors were available for consultation. Apparently, the doctors are only available between 10-11 on weekdays for checkups. So I left and came back another day at 10.30. Still no doctors available. Kept me waiting for over half an hour, saying the doctor will be here in 5-10min. Waste of time.
It was great being into the hospital. The staff was excellent and the service was good. All was so cooperative that we were rest assured. I will recommend you all and also my friends and relatives for this hospital in case of any surgery. Thanks again
Time and money wasted
And all staff liar
I consult for My mother
There are Dr lady checked her, but only give her few medicine, we go for second opinion, and we known as my mother has cancer, and she is last stage,
But in appolo hospital we couldn't find our problem, we are waiting for Dr khadilkar, but the staff was lieing and met with another lady Dr. We also pay for this, but our time and money was lost, and aslo diagnosis was bad, which Doctor check my mother .....she cant understand that my mother have a last stage of cancer, so why she sitting there,???
Why appoin drs there are , if this dr.cant knowledge of any disease, so why you open this big hospital.....clossed it,....
We are very tense about our mother, but this Apollo Hospital is only care of money, not life of people......
With a capacity of 30 beds, this state-of-the-art specialty hospital is committed to bringing together the world-class medical services and world’s best healthcare management practices. The hospital offers superlative care in the wide range of surgical specialties including Bariatric Surgery, ENT, General & Laparoscopic Surgery, Orthopaedics & Spine, Urology, Varicose Veins, to name a few. Spread over 15000 sqft area, the hospital houses 4 ultra-modern modular OTs, state-of-the-art rehabilitation unit, in-house pharmacy, and in-patients’ family waiting for the area to name a few.
With the single-minded objective of offering simplified quality healthcare, over 125 healthcare professionals, including 90 specialist consultants are committed to create new standard in healthcare services.
Very bad care for the prices charged !!
Unclean washrooms for hospital standards..
compare prices with other hospitals
Poor food with no options for patients/family.
Poor response time for patients on call
Good only if you have health insurance...also don't go by your own vehicle better to take ola uber Taxi...no parking available...pay n park available outside the hospital campus but its a roadside pay park..its owners risk
Hi, I would like to give feedback of hospital and the doctor in Tardeo.
Hospital: Maintaining clean n good ambiance
Doctor: Very well experienced doctor to whom we are visiting to gynaecologist doctor. Where the instructions/treatment is perfectly workout and finally we are happy.
Building is Not visible from road, the hospital has good amenities and good service . A full body health check-up takes just around 3 hours in morning hours. Good behaviour of nurse keeps things sorted about your tests. The hospital is nearby to Mumbai Central, hardly 800 meter walkable distance. Doctors are very nice and polite. Gives each person importance. The hospital has in build canteen for snacks and drinks. The instruments were in good condition.
Nice hospital and staff is co-operative, all major surgery and day care facilities available. Also there's cafe and pharmacy. Even accept payments by card. They have recently launched the Family Card also.
Nice hospital. Facilities are great. Doctors and nurses are amazing. They are very helpful and will provide you the best treatment. The only negative point are the ladies at the first floor reception. They are extremely adamant, ill-mannered & arrogant.
It is definitely a one stop for healthcare. The doctors are top notch,n staff is very polite n helpful.Food which comes in is very tasty n served in a hygienic way. Television in waiting lounge and comfortable sofas make visitors stay also less taxing.
Apollo is a big brand across India. Its baffling how they are not able to fix their front desk issues !!! Calls are never answered, in case answers (which is a rarety) mobile number is noted down but no call backs.
Either they are understaffed, lack of phone Iines or lack of focus on the most important aspect of any hospital - Patients!
Can't review doctors as I was not able to get an appointment only.
Worst Experience ever. We had done our complete body check up along with my parents on 3rd Aug 2019. We had to visit clinic multiple times just to complete all tests. I have not received my parent's reports yet after following up multiple times. They don't answer calls many times. They hadn't schedule any consultation post test and now it has been 4 months so there is no point in scheduling consultation. Even if they receive call by any chance, they ask for mobile number for call back but never call back. It is a compete waste of money.
My brother in law was admitted hence my visit was as a visitor. He said Dr and other medical staff all were cooperative. So I would say overall systematic, hygienic, helpful staff specially Vinod Yadav was a great help.
If you have been assigned this hospital for your corporate Annual Health Checkup, please avoid choosing this hospital. Already multiple patients today have walked out in the middle of their check ups on account of doctors waltzing in over 1.5 hours late, other doctors chit chatting and roaming around with over 5 patients waiting.
Icing on the cake for me was the audiometry test, which i was told is getting ready by 12. Only after repeated reminders, suddenly one nurse rushes with the headphones et al at 12.40pm, clearly indicating the staff cannot manage or handle customers. Additionally, incorrect and false information is being shared with respect to wait times and all. As i am writing this, can hear the staff and the doctor arguing over the test and why it's taking time.
Overall won't recommend. Zero faith. Head over to Zen Hospital for a far more professional experience.
It's been 4 days now n still waiting for a simple ECG and 2D echo results. Smaller hospitals give this faster. Terrible.
Have never come across a hospital that behaves in such an unprofessional manner. I have been in contact with you for almost 1 month trying to get information and services. Every time I message on the what's app number I am given no assistance and simply told we will call you back, and no one bothers to do so. You then proceed to block my number instead of helping out. This is the type of pathetic service you provide before patients even visit your hospital. You should close if you not interested in helping.
Staff were good. i got my test done on time. Breakfast was decent but they should have a pantry or small canteen to have food. it has been been more than 24 days i have not received my hard copy reports yet, inspite of instructing them that this reports needs to be sent to my company address (all details where in the file). After several reminder they have sent me soft copy after two week. Now even after 3.5 weeks i have no idea about my hard copy. I have reminded them again let me see when i will get the report.
Editing my rating. Because even after two months I haven't got my report. I have following up on regular basis each time they promise to courier the report but never forwarded it. Really very unhappy with the service.
my mother was admitted , very special care was taken by the all the staff . Very kind and polite staff. food was excellent. Quick service. good team work. Thanks for making a peaceful stay. felt like home.
The hospital is worst. You call on reception and they don't pick up, when you reach the hospital they say their phone line is not working. Also the hospital has on-call doctor and that doctor is only available till 1pm and after 6pm. Basically this is not functioning as hospital between 1 to 6 pm. Also when I asked about escalation, Sridhar padige said he is the head and that he can't help.
Don't go if you care about your and your loved ones health.
There is no agility in the services. Have requested to share my reports of Annual Health Check up through email, and the mental torture I received for following up with them was pathetic.
I will not recommend Apollo Spectra to anyone.
Worst service I booked appointment for my 8th month pregnancy scan 5 days before, the receptionist confirm my appointment.On the day of my appointment on my way I called the same receptionist she said doctor is not available. She dint had courtesy to even inform me prior the doctor is not available.. When I called her she is saying.. How unprofessional, just a brand name. Shame on you Apollo spectra Hospital Deonar branch. You guys should not play with people feeling and time
Despite charging very high fees from the patients. These guys don't respect the time of customer. It is my fourth time and I have to wait a lot. For them doctors' time is more (only) important than the customers' time.
They keep calling to confirm your appointmen, but once you are in their hospital, they don't give you any attention. Their only objective is earning money.
They are not sure, if their doctor will come or not.
Pathetic customer service. People like me are forced to come because of non availability of nearby hospital.
I have gone for yearly health check up through Corporate package on 26/2/2019. The hospitality for corporate employees is bad and unsatisfactory. Breakfast is also not good. All the tests as per the corporate package are not done and lot of waiting period. Some doctors like Dental were are not available even after the proper appointment. Finally reports are not filled up at all and given incomplete reports after 5 days. This was not expected from Apollo Spectra.
We have gone there for health check up....nice facilities.. staff is very cooperative...we had a 1 year old baby at that time and one of staff provided some arrangement for feeding...During the tests, each attendent service very well....the breakfast could have been better in terms of quality and quantity.. the items supposed to be hot..even ketchup was not available...with sandwiches..waiting time for TMT (stress test) was never ending.. it took 3 hours waiting for that test alone..very bad management..
I would never suggest anyone to go here even if it was the last option available to you. The doctors are basically businessmen who have no diagnosis as such. The extremely rude front desk representatives make matters worse. Also please be very wary of a place which advertises itself using models etc posing as patients and also putting false testimonials of successful recovery.
I don't know how good or bad the hospital is, because I have wanted to take my husband for piles surgery here after reading all the good reviews of excellent doctors here and guess what, I have called 2 days for getting an appointment and NO RESPONSE!
I called them, the person on the other end took my name and number and said that he will call back after confirming from doctor on when he is available to see my husband. No revert even after half day passes.AGAIN,I called in evening asking when can I see the doctor (I did not have a preference, I said just give me any good proctology specialist) and AGAIN he said that he has my details and he will call me back. NO REVERT AGAIN.
The next day I again called. AGAIN NO RESPONSE.
THEY DO NOT WANT PATIENTS I THINK!!!
Hospital Facilities are really nice and maintaining cleanliness is good.
Compare to another hospital the experience of this hospital is much better and Lab persons are friendly and ground to earth mainly Ms. Sneha, the behavior of girl is very professional & helpful and technical knowledge while explaining is huge. All the best dear.God Bless You.
Great service. Spot on cleanliness. Staff is very cooperative. Special mention of Dietician Mrs Shweta who is very helpful & provide every detail knowledge about the diet which serves important part in healing the patient. Most important She was available also after her working hours on phone. Overall good team & keep up the good work
This hospital has excellent staff service and co-ordination. The hospital have too much facilities to treat the patient. Interior of building giving happiness to patient.
Laboratory set up and service is excellent. Miss sneha is helpful for service. Housekeeping of hospital is neat and hyigenic. Thank you so much.
Wonderful staff at reception. They are extremely helpful and always ready to receive you. Feels more like a hotel than a hospital, despite your own anxious state of mind because of whatever reason you're there. The doctors are well experienced. They also offer other diagnostic services (X-ray, body-fluid tests, etc. Most of all, you get great service at moderate costs.
Third class hospital. No transperancy. Before starting treatment Dr. Gave Estimate of Rs. 70k for treatment. After admission hospital created bill of more than 5 lakhs. I will never recommend this hospital to anyone.
Cheetar. 3rd class service.infact they are not provide blanket to the patainet.also not providing treatment report to the patainet.Hospital charges are very high. Gen room charge is 3500 with 3rd class service. There Staff misleading to the patient and there family.
One of the most thrust experience with the staff of hospital at reception ,my patient is admitted in ICU Ward and as per doctor requirement of blood . I have asked the reception for the photo copy of prescription .staff refused the same very badly , there is no any humble person in hospital who gives you proper solution
there is some snaps of your hospital situated at kanpur.Extream level dirty wards and patient not feeling well there.Bad smell continuously from surroundings not a healthy atmosphere for a patient.Hospital staff is very rude no manners how to talk a serious patient and specially night staff nurse is so much disgusting.Please take this concern because its matter of reputation of APOLLO SPECTRA HOSPITALS
As i visited to see patient .there was visitor hr. Timing. But their staff and guard man ask extra payment to see patient. Mr. Gupta posting in guard. And one care taker lady dont know her name. I was syrprised how could they do wid visiters for extra money.
It was an excellent experience here. After getting admitted at different places for my uncle finally we came to a reliable hospital, where things are with some standards and protocols.
Thanks team Apollo
This hospital is just for rich people, I visited this place with my family to get operate to my family member but I didn't go inside due to lack of time.
They visited the hospital at 9.30 but at the reception they said Dr will come at 1 o clock. Dr came at 1 and went to see other patients. By requesting only, Dr saw him at 2 o clock and then said he can't be operate due to complications without complete examination . Referred to govt. one.
Would not recommend to anyone for saving life.
Pathetic service. I have not seen this type of poor services in any private hospital.The staff don't know where to send patient for any specific check up.Even a government hospital have better services than this hospital.
I have three patient during my check up and all were suffering from same issues.Staff don't care about patient.I am fully fedup with This hospitals Hospitality.
My father was diagnosed with harnea and we came all the way from Guwahati to be treated under Dr Dinesh Jindal. We heard a lot about the hospital and we are really happy that we chose it. The staff and doctors are very courteous and helps us understand the inticacies of the ailments and it has an expert panel of doctors under the able guidance of Dr Dinesh Jindal and Dr Rohit Pandya.
Do not get fooled with the brand name. This is the worst ever hospital. Everyone in the hospital, from janator to nurse to supporting humors are highly money minded. Everything is commercial here.
They do not give priority to patients from out side doctors.
Nurses are very poor skilled, few of them do not even know how to use needle, and when to give the medicines. When I was in high pain, they gave my overdose of anti biotic, which gave me more gas than relief.
They didn't even care to give back the actual medicines that we bought during the stay.
Support staff greedy for money for everything, for cleaning the rooms, for helping the patient in walking, for wheelchair.
Insurance processing is worst, they have only 2-3 rooms with two bed capacity which most of the insurances pay for. Without asking the patient they allocate single room and start charging for single tariff. Please note that the tariff vary based on room size, which results at least 15% high in overall bill.
Only the rating am giving is for cleanliness
Worst service ever seen. Really very disappointing service from cardiologist in this big hospital. Never expected this from Apollo. The doc (cardiologist) don't even know how to behave with patients.
I don't reveal the name now, but if this continue going on i mentioned the name also. We went Apollo because we thought they given best service but only the name is big, they taken heavy amount for consultation but not given time for patient for proper cure.
Consider the feedback and take action otherwise because of one doc the whole Apollo will suffer all the time. Respect for patient money, or if you have no time then please don't give appointments. Respect other peoples otherwise no one give respect to u.
Worst hospitality. They don't even know how to behave with patients. None of the reception numbers will respond to your calls except at night(since they will charge highly for emergency cases). Blood test report won't be uploaded in their website within 24hrs(as promised). You have to literally go and check with the reception physically..is this the way we expect response from such a renowned hospital Apollo? When we enquire them regarding practo appointment booking they blame it on us.
Worst service ever seen. I had given blood sample for CBC test, after one day I went for report but for my surprise they said blood sample is missing. Instead of taking responsibility they said you haven't given blood sample🙄 After long discussion they asked me to come on next day. But again same story happened... Really very disappointing service from such a big hospital. Never expected this from Apollo. Finally I asked them to refund my money, they agreed. Hope it will be done soon. I request you people to understand the seriousness here. It is not just a matter of money! It is a matter of emergency, matter of life, matter of responsibility. You people are dealing with human bodies not a devices. Hope it will never repeat to anyone else.
People don't respond well. Doctors are good. Booking an appointment is big deal.
Front desk is worst. Very lazy and don't guide you correctly nor they know much about the doctors timmings.....they know only to swipe your cards well.
We have joined with my kid due to some finger injury so entire staff and doctors service very nice timely helped so much so finally we have declared smothely and happily thanks Kondapur Apollo hospitals we will advice my friends and colleagues!!!!
Good Service by Doctor and Sisters. In terms of room it would be good if Aircondition is checked prior to patient check in. Finally my room is changed in the night. These are petty issues but would be ideal to take care.
Thanks to all the team for the service rendered
I had a Tympanoplasty surgery at Apollo Spectra Kondapur Hyderabad operated by renowned ENT surgeon Dr. Nikita Deshmukh. The entire process right from registration till drop at home was flawless.All the procedures were made clear to me well in advance which mitigated all the fear I had. Dr. Nikita was extremely supportive prior to surgery as well as post surgery routine checkups.Keep up the good job Apollo Spectra :-)
I had horrible experience with this hospital,which rather seems to be more interested in milking customers than providing good quality service. The doctors seems to be more eager to get patients admitted in to hospital for no significant reason. My advice be cautious.
Had a good experience with the doctors and the courteous staff. I had been for a second opinion about my issue and ended up getting treated here itself compared to my earlier choice of hospital. The facilities are good and I was treated well. Would definitely recommend anyone to have a visit for their ailments.
Recently I visited Apollo Spectra Gwalior for health check-up and corporate Health check-up team surprised me by there prompt response and service a special thanks to Sulekha Bansal ma'am and his entire team. They help me on whole process during my check up time. Thank you for saving my time and change my perspective about health check-up. This is my first time to visit Apollo hospital and also recommend others. Please note I only recommend you for health check-up and of the other services I can't comment on that. Overall a good experience 👌👍😊
The doctor was really helpful. The team was always available to help me out in each and everything they handed my all queries with great efficiency. Special thanks to Sulekha ji for such nice behaviour and making things hassle free for me
My brother has been here since last couple of months.
The management here is so friendly and helpful....
Gda staff support for clean purposes worth a smile
He had contusion in his brain due to accident,
Now he is recovering at a very fine speed...
Best in Gwalior with good team of doctors and paramedical staff. Food quality is too good for patients. Aftercare is good. Services are bit slow otherwise satisfactory experience with reasonable expenses.
I m trainy in Apollo hospital.The Apollo Spectra hospital is best hospital Gwalior. Excellent services provided by the hospital...supportive staff and good in nature. I can believe in emergency condition handle by best surgeon in Apollo hospital.there are maintain hygiene and cleaning.
Poor hospital administration.
They keep admitting patients even when they have no space.
Shifted my grandmother from private room to ICU, now they want to transfer them back to ward, but they have no private room available. Now they want to shift her to a general ward where there is no seating space.
The staff is inefficient and nurses don't pay attention the patient. Even in ICU my grandmother was shivering, nobody checked to give her extra blanket.
When our family member visited, they asked only then the nurse came and provided.
If I could give zero stars to the hospital, I would have.
I will not recommend to admit your family member there.
I was the patient at Apollo.
Here I find all the OT staff & canteen staff was very good.
And nursing staff was too good in their duty.
Area of improvement is duty doctor coordination.
I recommend this hospital as 5 rating good & early recovery. Best wishes.
a month ago
I came here for pre medical checkup as per the company demands. Service provided by the hospital was very good. Staff is very cooperative and helpful. It can be a good option for all kind of treatments.
I have great experience during my health check up visit, support officials are very much guiding and easy access any time. All the reports are done within one day schedule is quite impressive. We appreciate whole Apollo , Gwalior team.
Please beware of this Hospital, This Hospital Doctors and Stuff are only cares about money they don't care about patients. My brother recently admitted to this Hospital and He was not in good condition to do a surgery but they did not care about his condition. They only wants to get quick money from us so they did surgery without any delay on the same day. This surgery was not at all required we have checked with other hospital and doctors, He can recover without any surgery. But this Hospital doctors don't want to loose this chance so they targeted us for earning money. I advise everyone those who are planning to visit this hospital. Please choose some other Hospital and doctors but not this Hospital at any cost if you really cares about your loved ones. This is not a Hospital but a Money Making Thugs Place, where everyone is only waiting for there chance to make money as quickly as possible.........
I came here for pre medical checkup as per the company demands. Service provided by the hospital was very good. Staff is very cooperative and helpful. It can be a good option for all kind of treatments.
I came here for a health checkup which was conducted very fast and efficiently. Especially Sulekha mam & Lab team helped me move through the process very fast. It was a great experience and I would recommend the hospital to anyone who needs any aid.
thanks to all Apollo staff
I Renuka darts was suffering from severe stomach pain on 11 morning.
I an really impressed with the excellent and polite behavior of all the staff members. All were very cooperative.
Diet was hygienic and appropriate and yummy too.
Wishing all the best to staff as well as for your bright future.
Very nice reputed hospital in Gwalior city. Easily accessible from different areas of city. Prompt A class emergency services provided by hospital. Patient recovery rate is best among all major hospitals in Gwalior, as per my experience.
Went for a health checkup, had a pleasant experience. The staff and doctors are coordial. They didn’t keep anyone waiting unnecessarily and service experience was overall pleasant. They didn’t have dental consultation that was part of the package.
Dr. Anil Raheja gave a satisfactory consulting while addressing my issues to the roots and in complete length. Recommending the consultation of Dr. Raheja as he doesn't recommend any unnecessary medication unless otherwise required.
The experience here is very bad & even worst. I went for annual health check-up ( full body). But the services they people provided were negligible, they took me for Ultrasound to near by hospital named Jeewan Mala Hospital, finally they provide breakfast (as in my package, even asking by me & not by the hospital people) all bad, whole breakfast was really cold & they people don't have any concern of it.
As per experience for a fantastic services, I should recommend the SRL DIAGNOSTICS. They really provide the respectful services.
A year ago me and my wife went through yearly body check up.
They have done X ray first and pregnancy test later to my wife.
Unfortunately It is positive.
We are happy that we are becoming parents but scared too what will happen to baby.
This is the biggest procedural failure from the Apollo.
I would have sue Apollo for this.
Very careless approach and immaturity.
Today my baby is fine by God grace..
but this punishable offence from Apollo.
Experience here was very bad and disappointing. I had scheduled the full body checkup here. They took forever to complete that, eventually all tests were concluded in 2 days. 2 hours worth of work was done in 2 days. Then you have to come to collect reports on 3rd day as you can't see them online.
So no empathy, no care for customer, waste of time and money. Please avoid this place atleast for health checkups.
Lack of Administration Failure :
Apollo Spectra karol bagh Hospital services is very poor its like a government hospital So don't go for this hospital , total administrative failure patients standing on the front of the doctor cabin with open door & 4-5 patient on the doctor room No privacy in the doctor cabin its like a government hospital. they have earning money only.
I had a normal experience here for my annual health checkup. The staff here is busy most of the time .once you made a call nobody will provide the solution.
They assured me to courier my reports to my address at panipat as for reports you have to wait for one or two days. I came here from out station -Panipat . Still after 8 days they did not sent the report at my addres and no body is bothered to give me any clue about that.
I have to go there again by spending 4 to 6 hrs and 3000 inr for taxi to get the reports.
Pathetic services . Dont opt this hospital for any treatment.
These are my observations for this hospital..
1. The staff is well qualified and competent.
2. The facilities for patients are very good.
3. The doctors here are very nice and professional.
4. The price of treatment is expensive and I think there a scope of improvement here.
I had an amazing experience with dentist Dr Anupam here. I have been scared of the dentist for a long time but she was so friendly and a great listener. She answered all my queries patiently and treated me in only few sittings. Keep up the good work doctor.
Except doctor Ashwin maichand hospital is just okay staff at reception have no idea what’s happening they don’t explain specially the guy sitting in medical claim cabin if you want good service and satisfaction find another place
I go there for my annual checkup and have once gone there for my surgery. The doctors and staff are very courteous and kind. The reports are prompt and the service is hassle free. In short, absolute value for money!
Very shocking and worst experience I had.. Just like a Hindi movie.. Fake doctor .. I being there for medical test through my health insurance and after my blood test. Examiner so called MBBS doctor 😂.. Doesn't know what to examine, what is written in medical paper, top of that don't know the spelling of operation and unable to read the medical paper.. I have doubt for his qualification and feedback I already given to front office and admin Mr Rashid. .this is a matter of someone life and how doctor is so casual, how hospital hire the doctor without these facts in such a Apollo hospital.. We have other options for medical test but we choose Apollo because of his name.. But our experience is worst and shocking
Very good attention has been extended by the hospital staff and the doctors, quite assertive on the squence and guidance for getting the health check-up done. Appreciate their kind attention and support. I suggest and recommend the hospital services. Thanks
Visited hospital 3 times as a tourists and got a good treatment. We waited reasonable time to see a doctor and charges were low cost from Europan point of view. The hospital is clean and quite modern. Security guy willingly helped us to deal with Indian taxi driver :)
I am from Nepal and heard this hospital through google. I had a Express Health Check-Up and it was pretty good experience. Doctors and staffs are very friend and helpful. I recommend everyone to go there.
I had health check up at this place. A bad experience, they called at 8am to report for health checkup. I was here at 8.30 and there was no one to attend at Reception. Had to wait long and actual process started at 9.30 am. Then relevant doctor for ultrasound not available again had to wait for 2 hours after drinking water for ultrasound. Still doctor was not available for ECHO and I was asked to come for it on some other day. Called up to clinic for availability of doctor for ECHO on another day 13 feb, they asked me to come between 12-2 pm. Again when I reached at 12.30 girl at reception asked to wait and waited with no clue for 45 minutes. Receptionist did not even bothered to update me on it. Later came to know doctors is already left and will calling again and has to wait more. Felt pathetic.
Last week, I booked my full body checkup with Apollo Spectra, Kailash Colony. However, my overall experience stands very sad from inexperienced pathology technicians to very unresponsive staff. They couldn't take my blood sample even after trying thrice and made me dizzy instead. It took them more than 10 minutes to get glucose and I was almost laid down in dizziness.
Because of the discomfort, I couldn’t get any other of the major checks from all blood tests, XRay, ECG, TMT etc.
On the other hand the gynecologist was really good. She asked me to get Urine culture given the symptoms she observed. Since I had Antibiotic prescribed by her, it wasn’t possible to give urine sample again and get the reports from somewhere else. That’s why I requested them to get it done with the urine sample given earlier in the morning.
Also, given I couldn’t get the other tests done owing to the mishandling of the pathology staff, I asked them to get the Culture in lieu of tests that couldn’t be performed. I didn’t mind paying penny amount but the way they responded and handled the entire scenario made me walk away with such low spirit.
Not just this, when I tried following up with them today for reports, the front desk displayed such poor quality that she mailed them to me in three different mails after continuous follow-ups.
Excellent hospitality professional treatment super courteous staff ...amazing experience. Never once did we feel anything missing during the stay. Thanks to the docs and staff for taking good care of not only the patient but also the attendants
My initial experience at the hospital was not good however i must say that the nursing and complete post admission staff was very good. They were very supportive, friendly. To my surprise even the housekeeping staff was well polished which you could visualize from their friendly attitude towards patients & their family members.
Most important is the seriousness which senior management of the hospital took towards the feedback that I provided, is something which made a complete difference in the perception that I had built in mind. Seriously I must appreciate, the way they handle any feedback and acknowledge same. Hats off to Team Apollo Spectra
Good infrastructure but Poor management.. staff does not give the proper information and had to wait a hell lot for a few tests.. patients who came after went for the same test before my turn. Worst experience. The only reason to come here is the way the tests are conducted. The doctors are good.. but make sure that you come here when you have time.. :p
Worst experience.felt like landed up in dustbin. The name of help desk can be changed to sloppy desk who do business with patients admission. They bluff, lie and do all tactics to get u into the hospital. After. Admission they go for their next catch rather to work on the promises given.
Got my son admitted for an ENT surgery with false hopes to get a single room after surgery. My son basically is allergic and tends to be infected frequently. On this condition after the surgery they took him to a sharing room for which I opposed. A patient of 15 years when sent to a sharing room after surgery was not able to get sleep because of the noise made. On request they took him to another room by 9.00pm which was also a sharing but with a false hope that the patient is discharged and u will be single. We shifted the room and my son was made to walk from one room to another with his OT dress. The worst is yet to come, by 10.30pm they brought in an admission and started with the admission procedure which went on till 11.45pm. This slack and horrible service is made me feel like what I said at the beginning. DUSTBIN.
Right from registration up to discharge it's been a pleasant experience. The views from this hospital are great. The staff are courteous at all times. We recommend this hospital due to the good experience we've had.
The hospital may be good for treatment but their procedure for discharge sucks
the doctor gave a discharge at 820am but till 739pm as I write they are unable get me discharged from hospital claiming some billing issues , system not working and insurance company they are not coornating
Don't know how they care for the customer and patient's.
Look at the pathetic service and only if Dr Reddy family can look into this.
This is not only with us but also with also other patients . You may check with all
Your people are ready to mint money but not ready
See the way your people talk in the floor
You can meet the doctor only after prior appointment. The hospital seems to be clean, but I was infected with cold, watery eyes, after coming out of the hospital.
The cosmetic clinic is in first floor, but the doctor whom I met just wrote some expensive creams and medicines. She seems to be a marketing person rather than a doctor. I will not prefer to meet skin doctor here, anymore.
The staffs are not much friendly. They didn’t care much for our queries.
Very good doctors.
But, patient care is not good. Tried to patient care extn 222 couple of times to make compliant about Room Number 505's rest room issue. The doors is jammed. Can't open and close .No one is picking up the phone.
Patent's kit is not given in time and paper napkin is not provided even i made many request until 2 days.
Given humble request for speed up the discharge formalities in advance as my mother is 78 years old. But, they are taking their own time even i went each desk personally to speed up the process from 4 pm. Waiting for summary report until 6.30pm. no luck. As it is an insurance claim, now i need to wait for 3 hrs to get approval.
Really get disappointed with the slow process and not taking care of patient's request.
My father underwent knee transplant surgery here under Dr. Senthil Kamalasekaran's care. We were totally impressed with the treatment, service quality and the staff behaviour. Hygiene standards were top notch. Overall extremely satisfied.
I went for a health check up today. Though it was scheduled at 8am, nobody was there to attend for quite some time. There was no coordination among the staff and the response was pathetic for any queries. I ended up spending 5-6 hours for something that should have taken max 3 hours. The whole operation seemed to be pretty adhoc, and not process driven.
Been here for health checkup. The hospital was very clean and hygienic. The staff was very nice in explaining us various procedures. I would like to thank Ms.Hema, one of the front desk executives, for her amazing support.
My mother had surgery here recently. Very good nursing team. Great food(healthy not so spicy). Canteen Service was also good.
Only problem - AC was not working in our room so it was quite difficult to stay. Housekeeping could be better.
Excellent service provided at Apollo Spectra, MRC Nagar. Very courteous staff, patient and lovely service by the nurses and by the other staff as well
Room service was great except that the room we stayed , 506, had a water leakage from the a/c vent. They agreed to change the room for us immediately.
Food is okay and decent. Overall, great experience
Excellent service pre and post operative period. Great nursing team with passion for utmost patient care and support. Good housekeeping team who are always at call. Overall great experience but with a cost.
The ambience is very peaceful. We are very thankful to Dr. Krishna Kumar Raja. He is treating us very well. The staff nurses are very caring, friendly and responsive to our needs, especially on night duty calls. The house keeping management were very good and neat.
Had admitted my mother for a knee replacement. Doctor's service is excellent, Dr Sudhakar Williams is a gentleman and caring, ensures that his patients are very comfortable, hard to find such a person in this commercial world. Overall the service of the hospital is good, the ambience is wonderful and one does not feel like you are in a hospital. Polite staff and they hear and attend to your needs. Highly recommended.
It is a nice hospital in close vicinity to the sea. They have really good courteous staffs, nurses and doctors who regularly keep the patient over monitoring. Infrastructure is really appreciating as they even meet all the minimal requirements of the patients through service and infra. Would recommend people for a better health with minimal time for recovery.
Very good Service and attention.
The room is clean and well maintained.
The Doctor was excellent and the communication regarding the approach to treatment was very lucid.
The maintenance staff were very efficient and attentive.
The reception staff was good and the admission process was completed quickly.
The food service needs to be looked into and quality to be improved. What we had today was very spicy and hot (pungent).
Compared to the reviews posted earlier, I ask myself am I in the right hospital?
Starting with whats right- the room is spacious and comfortable. Some of the staff , particularly IT were very helpful and nice, however the biggest lacuna is in the poor level of nursing with a few exceptions, and what appears to be staff shortages. The junior doctors had non existent bedside manner and were clearly uninterested in their job- perhaps the cream are not getting recruited here? At the Consultant level things are fine. The physiotherapist assigned to my family member was good ,and motivated the patient.
My biggest disappointment was that this hospital did not come even remotely close to the brand name Apollo that I expected.
I think the senior management needs to do more walkabouts visiting patients and their families to ascertain the real feedback and act upon it. If not, Apollo Spectra will be on the runway, trying desperately to take off. Is anybody listening?
Had a day care surgery for my wife here. Eventhough , everything else was spic and span, major turn off is nursing staffs in recovery ward who just languish around in groups and are not at all patient friendly. Seeing their attitude, I hope government hospitals have far better nursing staff. They don't know what service is and majorly does not know how to communicate with people. They will literally treat you like their slave . Have seen other Apollo facilities in Chennai very impressive nursing staff but here it's extremely worst. Nursing staffs need to pull up their socks immediately to live up to the brand name. Other facilities are good and worthy of Apollo brand.
Health check up department is very good. Staff are so cooperative and very active with their work. Very humble. Sharp they attend their work that impress me.I will recommend my friends and my family members to come Apollo Spectra Hospital Alwarpet mainly for their yearly Health Check.
We have done health check up here...All the stuff of Health Check up department are very polite in behaviour. Even though they explain about medicine how to take. I'm very much satisfy with their hospitality.I will come again after 3months for tratment.
State of the art medical facility.... Staffs are very cooperative..doctors are excellent and listen the patients very patiently .. Even X ray technician Mr ajeet influenced me with his enthusiasm and we'll manner....
Went here as part of our corporate annual health check package (Out patient) on a Friday.
The place is spic and span and can be easily located. Overall, the carrying out of tests, diagnosis and consultation was fine. Pricing is in line with other Apollo hospitals.
The only hitch I had was the wait for an Ultrasound test for almost 2.5 hours just because the alternate specialist was coming late...I had to drink and drain 1L water twice..
I was admitted to Apollo spectra for perforated ear drum surgery. Facilities are good , clean , hegemony and doctor was really an expert. However I am not very happy with nursing staff. After surgery when I was in recovery area nursing staff had no care for patient and were making loud noise with heavy chat discussions. I was partial conscious but I had to raise my hand to bring their attention and ask them to keep it silent but all in vain. Later when I was shifted to ward, the appointed nurses of that ward were too rude to oblige patient and giving silent ignorant. I was not taken care by nursing staff at all. Highly disappointing on nursing front despite paying higher prices compare to other hospitals.
Nice place for better treatment, its a well known hospital in this area, well maintained clean premises, management also cooperative and supportive, staff also friendly in nature, service quality is superb and patient treated by highly experienced professionals.
Professional and genuine care was provided. Doubts and clarifications cleared with atmost responsibility. Hygiene excellent too. Special mention of thanks to Surya and team for swift and outstanding support.
We were here for a surgery. During our brief stay, the staff were extremely courteous, the hospital was spic and span. They make everything so comfortable that you wonder if you are at a hospital or a 5 star hotel. Mr. Mukesh the hospital head needs a special mention!
We had great experience in Apollo Spectra (Alwarpet). All the staff were kind enough (i.e. nurse, housekeeping, admin) and very supportive went beyond their responsibilities. We never felt that we are in the hospital, the people around us made home environment. It's very important that I have to mention Mr Surya from Insurance department who played critical role in settling my bills (guided me from the start, assisted me with tips and suggestion towards the closure - very accountable) I want to thank Mukesh who responded to all my queries and assisted us. Great service minded people.
Pros:The hospital is very clean and well maintained. The nurses are also very good. Ever smiling and very good hospitality.
Cons: In all the areas the nurses and the ayyas are communicating loudly and this seems unprofessional and felt disturbed inspite of having anesthesia. Either in recovery room or the OT. Should change this immediately. The juice being served in plastic cups and straw. Very poor billing service. If you are in a hurry push them otherwise you will stay here forever.