It was an excellent experience here. After getting admitted at different places for my uncle finally we came to a reliable hospital, where things are with some standards and protocols.
Thanks team Apollo
We were here for a surgery. During our brief stay, the staff were extremely courteous, the hospital was spic and span. They make everything so comfortable that you wonder if you are at a hospital or a 5 star hotel. Mr. Mukesh the hospital head needs a special mention!
We had great experience in Apollo Spectra (Alwarpet). All the staff were kind enough (i.e. nurse, housekeeping, admin) and very supportive went beyond their responsibilities. We never felt that we are in the hospital, the people around us made home environment. It's very important that I have to mention Mr Surya from Insurance department who played critical role in settling my bills (guided me from the start, assisted me with tips and suggestion towards the closure - very accountable) I want to thank Mukesh who responded to all my queries and assisted us. Great service minded people.
Pros:The hospital is very clean and well maintained. The nurses are also very good. Ever smiling and very good hospitality.
Cons: In all the areas the nurses and the ayyas are communicating loudly and this seems unprofessional and felt disturbed inspite of having anesthesia. Either in recovery room or the OT. Should change this immediately. The juice being served in plastic cups and straw. Very poor billing service. If you are in a hurry push them otherwise you will stay here forever.
Thanks to Mr.Surya insurance team, who seamlessly handled our insurance and very well supportive to patients where he fought for us and got almost 200+ percentage extra from insurance team all this was possible only by his constant support and fight with insurance team...very dedicated and always approachable at odd hours too... Thank you so much with your support it was so helpful today for us.....rare to see such supportive n dedicated people now a days who fights for patients and does justice to the maximum extent.... excellent support sir Thank you so much!
I had come for a general checkup a couple of months back and i was really taken aback by the maintenance of the Apollo Spectra Hospital, Alwarpet. Perhaps the service of the doctors were brilliant.Mr.Madhan Kumar (Health Check)was very kind and patient enough till the end.Overall very much impressed. Probably it's better than other clinics and hospitals.
CONTINUE THE HOSPITALITY THROUGHOUT.
Extremely unprofessional interm of how they manage appointment and honoring appointment time they commit, most of doctors are visiting here. They call doctor after patient reach and tell you doctor will be available in 10 minutes but it takes more than 1 hr. This consistently happened three times. I won't consultant in future here.read more
Excellent Hospital managed by Professionals. Good Team of Doctors with knowledge, who are empathetic towards patients and act with honesty and compassion. Polite and caring staff. My experience with this Hospital was indeed pleasant and memorable. My gratitude to Dr. Akhil K Bhat who is sincere, human and dedicated to his profession.read more
This hospital is very good. The staffs are very cordial and courteous. The maintenance and cleanliness were really good. They testing equipments and other accessories were good. Lift facility is available. The two wheeler Parking is in the side of the hospital. Four wheeler parking is a bit tough job.read more
Had my mother's Total Knee Replacement done under Dr.Rewat Laxman who is a great surgeon, very well behaved & cooperative
& explained everything in detail. Physiotherapist was also very friendly & made sure patient was recovering in a good rate. Management system here is very active & regularly enquired about every minute detail. Last but not the least the nursing & the housekeeping staffs were very friendly & took very good care of the patient, maintain proper hygiene. Giving it a 4 stars so that they continue to provide even better service. In overall had a great experience & would highly recommend it to anyone seeking any kind of medical or surgical help.read more
I am from Oman visitor for medical checkup to Bangalore Apollo Spectra Hospital Koramangal,
I would like to extend my thanks to Doctor and all the staff of the hospital, and especially to Mr.Yatheesh, who has done his utmost to ensure that all the requirements are met. He is humble, helpful and very kind. I will send you a picture and a good reputation for you as soon as I arrive in my country. Thank you for your attention to me and you have been blessed in peace.read more
I used to go to Nova as my first pref. After it became Apollo Spectra, went there for the first time, and it was quite bad, unprofessional...possibly the worst I have seen...the issues I faced included
1. Unavailability of support staff and receptionist even during standard hrs...and no, am not talking about one off incident.
2. False/ wrong information provided by front office ...and no not even apologetic about it....
3. Unavailability of basic infrastructure..
4.Lack of standard hygiene...very shocking for a hospital.
BTW, I went for an elder member of my family to see Dr. Dileep Dhanpal...and my review as of now does not include my views on diagnosis.
I have details in case someone really wants to dig deeper.
Nice hospital wth world class facilities available. All type of multi and super speciality doctors are available the staff and doctors are very friendly.the team are well skilled and they take an excellent care of their patients...... Thanku fr your angel hands of care received from u god bless u all...read more
My uncle was treated with dignity, courtesy and respect. The staffs were patient, knowledgeable, caring, pleasant and kind. It seemed obvious that they are well trained. I particularly loved the IP nursing team for their biggest contribution in facilitating my uncle's speedy recovery.read more