Worst management. They charged without operation 2 lacs for 4 days.. for just lying patient on bed. Also staff is wild..
Never recommended.. Apllo is brand but this is worst kind of staff. Food served was not fresh and not good and they charged huge.. awkward
Have to wait very long (around 1&half hour) for Orthopedic Doctor.
Even the receptionist didn’t knew where the doctor was and didn’t knew the expected time he will come to his seat.
I was surprised that the Award Winning Apollo Spectra Hospital is dependent on 1 Doctor.
They make you wait endlessly. Bad service. Had gone for a general checkup and consultation. All the tests were done quickly. However no doctors were available for consultation. Apparently, the doctors are only available between 10-11 on weekdays for checkups. So I left and came back another day at 10.30. Still no doctors available. Kept me waiting for over half an hour, saying the doctor will be here in 5-10min. Waste of time.
It was great being into the hospital. The staff was excellent and the service was good. All was so cooperative that we were rest assured. I will recommend you all and also my friends and relatives for this hospital in case of any surgery. Thanks again
Time and money wasted
And all staff liar
I consult for My mother
There are Dr lady checked her, but only give her few medicine, we go for second opinion, and we known as my mother has cancer, and she is last stage,
But in appolo hospital we couldn't find our problem, we are waiting for Dr khadilkar, but the staff was lieing and met with another lady Dr. We also pay for this, but our time and money was lost, and aslo diagnosis was bad, which Doctor check my mother .....she cant understand that my mother have a last stage of cancer, so why she sitting there,???
Why appoin drs there are , if this dr.cant knowledge of any disease, so why you open this big hospital.....clossed it,....
We are very tense about our mother, but this Apollo Hospital is only care of money, not life of people......
With a capacity of 30 beds, this state-of-the-art specialty hospital is committed to bringing together the world-class medical services and world’s best healthcare management practices. The hospital offers superlative care in the wide range of surgical specialties including Bariatric Surgery, ENT, General & Laparoscopic Surgery, Orthopaedics & Spine, Urology, Varicose Veins, to name a few. Spread over 15000 sqft area, the hospital houses 4 ultra-modern modular OTs, state-of-the-art rehabilitation unit, in-house pharmacy, and in-patients’ family waiting for the area to name a few.
With the single-minded objective of offering simplified quality healthcare, over 125 healthcare professionals, including 90 specialist consultants are committed to create new standard in healthcare services.
Very bad care for the prices charged !!
Unclean washrooms for hospital standards..
compare prices with other hospitals
Poor food with no options for patients/family.
Poor response time for patients on call
Good only if you have health insurance...also don't go by your own vehicle better to take ola uber Taxi...no parking available...pay n park available outside the hospital campus but its a roadside pay park..its owners risk
Hi, I would like to give feedback of hospital and the doctor in Tardeo.
Hospital: Maintaining clean n good ambiance
Doctor: Very well experienced doctor to whom we are visiting to gynaecologist doctor. Where the instructions/treatment is perfectly workout and finally we are happy.
Building is Not visible from road, the hospital has good amenities and good service . A full body health check-up takes just around 3 hours in morning hours. Good behaviour of nurse keeps things sorted about your tests. The hospital is nearby to Mumbai Central, hardly 800 meter walkable distance. Doctors are very nice and polite. Gives each person importance. The hospital has in build canteen for snacks and drinks. The instruments were in good condition.
Nice hospital and staff is co-operative, all major surgery and day care facilities available. Also there's cafe and pharmacy. Even accept payments by card. They have recently launched the Family Card also.
Nice hospital. Facilities are great. Doctors and nurses are amazing. They are very helpful and will provide you the best treatment. The only negative point are the ladies at the first floor reception. They are extremely adamant, ill-mannered & arrogant.
It is definitely a one stop for healthcare. The doctors are top notch,n staff is very polite n helpful.Food which comes in is very tasty n served in a hygienic way. Television in waiting lounge and comfortable sofas make visitors stay also less taxing.
Apollo is a big brand across India. Its baffling how they are not able to fix their front desk issues !!! Calls are never answered, in case answers (which is a rarety) mobile number is noted down but no call backs.
Either they are understaffed, lack of phone Iines or lack of focus on the most important aspect of any hospital - Patients!
Can't review doctors as I was not able to get an appointment only.
Worst Experience ever. We had done our complete body check up along with my parents on 3rd Aug 2019. We had to visit clinic multiple times just to complete all tests. I have not received my parent's reports yet after following up multiple times. They don't answer calls many times. They hadn't schedule any consultation post test and now it has been 4 months so there is no point in scheduling consultation. Even if they receive call by any chance, they ask for mobile number for call back but never call back. It is a compete waste of money.
My brother in law was admitted hence my visit was as a visitor. He said Dr and other medical staff all were cooperative. So I would say overall systematic, hygienic, helpful staff specially Vinod Yadav was a great help.
If you have been assigned this hospital for your corporate Annual Health Checkup, please avoid choosing this hospital. Already multiple patients today have walked out in the middle of their check ups on account of doctors waltzing in over 1.5 hours late, other doctors chit chatting and roaming around with over 5 patients waiting.
Icing on the cake for me was the audiometry test, which i was told is getting ready by 12. Only after repeated reminders, suddenly one nurse rushes with the headphones et al at 12.40pm, clearly indicating the staff cannot manage or handle customers. Additionally, incorrect and false information is being shared with respect to wait times and all. As i am writing this, can hear the staff and the doctor arguing over the test and why it's taking time.
Overall won't recommend. Zero faith. Head over to Zen Hospital for a far more professional experience.
It's been 4 days now n still waiting for a simple ECG and 2D echo results. Smaller hospitals give this faster. Terrible.
Have never come across a hospital that behaves in such an unprofessional manner. I have been in contact with you for almost 1 month trying to get information and services. Every time I message on the what's app number I am given no assistance and simply told we will call you back, and no one bothers to do so. You then proceed to block my number instead of helping out. This is the type of pathetic service you provide before patients even visit your hospital. You should close if you not interested in helping.
Staff were good. i got my test done on time. Breakfast was decent but they should have a pantry or small canteen to have food. it has been been more than 24 days i have not received my hard copy reports yet, inspite of instructing them that this reports needs to be sent to my company address (all details where in the file). After several reminder they have sent me soft copy after two week. Now even after 3.5 weeks i have no idea about my hard copy. I have reminded them again let me see when i will get the report.
Editing my rating. Because even after two months I haven't got my report. I have following up on regular basis each time they promise to courier the report but never forwarded it. Really very unhappy with the service.
my mother was admitted , very special care was taken by the all the staff . Very kind and polite staff. food was excellent. Quick service. good team work. Thanks for making a peaceful stay. felt like home.
The hospital is worst. You call on reception and they don't pick up, when you reach the hospital they say their phone line is not working. Also the hospital has on-call doctor and that doctor is only available till 1pm and after 6pm. Basically this is not functioning as hospital between 1 to 6 pm. Also when I asked about escalation, Sridhar padige said he is the head and that he can't help.
Don't go if you care about your and your loved ones health.
There is no agility in the services. Have requested to share my reports of Annual Health Check up through email, and the mental torture I received for following up with them was pathetic.
I will not recommend Apollo Spectra to anyone.
Worst service I booked appointment for my 8th month pregnancy scan 5 days before, the receptionist confirm my appointment.On the day of my appointment on my way I called the same receptionist she said doctor is not available. She dint had courtesy to even inform me prior the doctor is not available.. When I called her she is saying.. How unprofessional, just a brand name. Shame on you Apollo spectra Hospital Deonar branch. You guys should not play with people feeling and time
Despite charging very high fees from the patients. These guys don't respect the time of customer. It is my fourth time and I have to wait a lot. For them doctors' time is more (only) important than the customers' time.
They keep calling to confirm your appointmen, but once you are in their hospital, they don't give you any attention. Their only objective is earning money.
They are not sure, if their doctor will come or not.
Pathetic customer service. People like me are forced to come because of non availability of nearby hospital.
I have gone for yearly health check up through Corporate package on 26/2/2019. The hospitality for corporate employees is bad and unsatisfactory. Breakfast is also not good. All the tests as per the corporate package are not done and lot of waiting period. Some doctors like Dental were are not available even after the proper appointment. Finally reports are not filled up at all and given incomplete reports after 5 days. This was not expected from Apollo Spectra.
We have gone there for health check up....nice facilities.. staff is very cooperative...we had a 1 year old baby at that time and one of staff provided some arrangement for feeding...During the tests, each attendent service very well....the breakfast could have been better in terms of quality and quantity.. the items supposed to be hot..even ketchup was not available...with sandwiches..waiting time for TMT (stress test) was never ending.. it took 3 hours waiting for that test alone..very bad management..
I would never suggest anyone to go here even if it was the last option available to you. The doctors are basically businessmen who have no diagnosis as such. The extremely rude front desk representatives make matters worse. Also please be very wary of a place which advertises itself using models etc posing as patients and also putting false testimonials of successful recovery.
I don't know how good or bad the hospital is, because I have wanted to take my husband for piles surgery here after reading all the good reviews of excellent doctors here and guess what, I have called 2 days for getting an appointment and NO RESPONSE!
I called them, the person on the other end took my name and number and said that he will call back after confirming from doctor on when he is available to see my husband. No revert even after half day passes.AGAIN,I called in evening asking when can I see the doctor (I did not have a preference, I said just give me any good proctology specialist) and AGAIN he said that he has my details and he will call me back. NO REVERT AGAIN.
The next day I again called. AGAIN NO RESPONSE.
THEY DO NOT WANT PATIENTS I THINK!!!
Hospital Facilities are really nice and maintaining cleanliness is good.
Compare to another hospital the experience of this hospital is much better and Lab persons are friendly and ground to earth mainly Ms. Sneha, the behavior of girl is very professional & helpful and technical knowledge while explaining is huge. All the best dear.God Bless You.
Great service. Spot on cleanliness. Staff is very cooperative. Special mention of Dietician Mrs Shweta who is very helpful & provide every detail knowledge about the diet which serves important part in healing the patient. Most important She was available also after her working hours on phone. Overall good team & keep up the good work
This hospital has excellent staff service and co-ordination. The hospital have too much facilities to treat the patient. Interior of building giving happiness to patient.
Laboratory set up and service is excellent. Miss sneha is helpful for service. Housekeeping of hospital is neat and hyigenic. Thank you so much.
Wonderful staff at reception. They are extremely helpful and always ready to receive you. Feels more like a hotel than a hospital, despite your own anxious state of mind because of whatever reason you're there. The doctors are well experienced. They also offer other diagnostic services (X-ray, body-fluid tests, etc. Most of all, you get great service at moderate costs.
Third class hospital. No transperancy. Before starting treatment Dr. Gave Estimate of Rs. 70k for treatment. After admission hospital created bill of more than 5 lakhs. I will never recommend this hospital to anyone.
Cheetar. 3rd class service.infact they are not provide blanket to the patainet.also not providing treatment report to the patainet.Hospital charges are very high. Gen room charge is 3500 with 3rd class service. There Staff misleading to the patient and there family.
One of the most thrust experience with the staff of hospital at reception ,my patient is admitted in ICU Ward and as per doctor requirement of blood . I have asked the reception for the photo copy of prescription .staff refused the same very badly , there is no any humble person in hospital who gives you proper solution
there is some snaps of your hospital situated at kanpur.Extream level dirty wards and patient not feeling well there.Bad smell continuously from surroundings not a healthy atmosphere for a patient.Hospital staff is very rude no manners how to talk a serious patient and specially night staff nurse is so much disgusting.Please take this concern because its matter of reputation of APOLLO SPECTRA HOSPITALS
As i visited to see patient .there was visitor hr. Timing. But their staff and guard man ask extra payment to see patient. Mr. Gupta posting in guard. And one care taker lady dont know her name. I was syrprised how could they do wid visiters for extra money.
It was an excellent experience here. After getting admitted at different places for my uncle finally we came to a reliable hospital, where things are with some standards and protocols.
Thanks team Apollo
This hospital is just for rich people, I visited this place with my family to get operate to my family member but I didn't go inside due to lack of time.
They visited the hospital at 9.30 but at the reception they said Dr will come at 1 o clock. Dr came at 1 and went to see other patients. By requesting only, Dr saw him at 2 o clock and then said he can't be operate due to complications without complete examination . Referred to govt. one.
Would not recommend to anyone for saving life.
Pathetic service. I have not seen this type of poor services in any private hospital.The staff don't know where to send patient for any specific check up.Even a government hospital have better services than this hospital.
I have three patient during my check up and all were suffering from same issues.Staff don't care about patient.I am fully fedup with This hospitals Hospitality.
My father was diagnosed with harnea and we came all the way from Guwahati to be treated under Dr Dinesh Jindal. We heard a lot about the hospital and we are really happy that we chose it. The staff and doctors are very courteous and helps us understand the inticacies of the ailments and it has an expert panel of doctors under the able guidance of Dr Dinesh Jindal and Dr Rohit Pandya.
Went for a health checkup, had a pleasant experience. The staff and doctors are coordial. They didn’t keep anyone waiting unnecessarily and service experience was overall pleasant. They didn’t have dental consultation that was part of the package.
Dr. Anil Raheja gave a satisfactory consulting while addressing my issues to the roots and in complete length. Recommending the consultation of Dr. Raheja as he doesn't recommend any unnecessary medication unless otherwise required.
The experience here is very bad & even worst. I went for annual health check-up ( full body). But the services they people provided were negligible, they took me for Ultrasound to near by hospital named Jeewan Mala Hospital, finally they provide breakfast (as in my package, even asking by me & not by the hospital people) all bad, whole breakfast was really cold & they people don't have any concern of it.
As per experience for a fantastic services, I should recommend the SRL DIAGNOSTICS. They really provide the respectful services.
A year ago me and my wife went through yearly body check up.
They have done X ray first and pregnancy test later to my wife.
Unfortunately It is positive.
We are happy that we are becoming parents but scared too what will happen to baby.
This is the biggest procedural failure from the Apollo.
I would have sue Apollo for this.
Very careless approach and immaturity.
Today my baby is fine by God grace..
but this punishable offence from Apollo.
Experience here was very bad and disappointing. I had scheduled the full body checkup here. They took forever to complete that, eventually all tests were concluded in 2 days. 2 hours worth of work was done in 2 days. Then you have to come to collect reports on 3rd day as you can't see them online.
So no empathy, no care for customer, waste of time and money. Please avoid this place atleast for health checkups.
Lack of Administration Failure :
Apollo Spectra karol bagh Hospital services is very poor its like a government hospital So don't go for this hospital , total administrative failure patients standing on the front of the doctor cabin with open door & 4-5 patient on the doctor room No privacy in the doctor cabin its like a government hospital. they have earning money only.
I had a normal experience here for my annual health checkup. The staff here is busy most of the time .once you made a call nobody will provide the solution.
They assured me to courier my reports to my address at panipat as for reports you have to wait for one or two days. I came here from out station -Panipat . Still after 8 days they did not sent the report at my addres and no body is bothered to give me any clue about that.
I have to go there again by spending 4 to 6 hrs and 3000 inr for taxi to get the reports.
Pathetic services . Dont opt this hospital for any treatment.
These are my observations for this hospital..
1. The staff is well qualified and competent.
2. The facilities for patients are very good.
3. The doctors here are very nice and professional.
4. The price of treatment is expensive and I think there a scope of improvement here.
I had an amazing experience with dentist Dr Anupam here. I have been scared of the dentist for a long time but she was so friendly and a great listener. She answered all my queries patiently and treated me in only few sittings. Keep up the good work doctor.
Except doctor Ashwin maichand hospital is just okay staff at reception have no idea what’s happening they don’t explain specially the guy sitting in medical claim cabin if you want good service and satisfaction find another place
I go there for my annual checkup and have once gone there for my surgery. The doctors and staff are very courteous and kind. The reports are prompt and the service is hassle free. In short, absolute value for money!
Very shocking and worst experience I had.. Just like a Hindi movie.. Fake doctor .. I being there for medical test through my health insurance and after my blood test. Examiner so called MBBS doctor 😂.. Doesn't know what to examine, what is written in medical paper, top of that don't know the spelling of operation and unable to read the medical paper.. I have doubt for his qualification and feedback I already given to front office and admin Mr Rashid. .this is a matter of someone life and how doctor is so casual, how hospital hire the doctor without these facts in such a Apollo hospital.. We have other options for medical test but we choose Apollo because of his name.. But our experience is worst and shocking
Very good attention has been extended by the hospital staff and the doctors, quite assertive on the squence and guidance for getting the health check-up done. Appreciate their kind attention and support. I suggest and recommend the hospital services. Thanks
Visited hospital 3 times as a tourists and got a good treatment. We waited reasonable time to see a doctor and charges were low cost from Europan point of view. The hospital is clean and quite modern. Security guy willingly helped us to deal with Indian taxi driver :)
I am from Nepal and heard this hospital through google. I had a Express Health Check-Up and it was pretty good experience. Doctors and staffs are very friend and helpful. I recommend everyone to go there.
Had a day care surgery for my wife here. Eventhough , everything else was spic and span, major turn off is nursing staffs in recovery ward who just languish around in groups and are not at all patient friendly. Seeing their attitude, I hope government hospitals have far better nursing staff. They don't know what service is and majorly does not know how to communicate with people. They will literally treat you like their slave . Have seen other Apollo facilities in Chennai very impressive nursing staff but here it's extremely worst. Nursing staffs need to pull up their socks immediately to live up to the brand name. Other facilities are good and worthy of Apollo brand.
Health check up department is very good. Staff are so cooperative and very active with their work. Very humble. Sharp they attend their work that impress me.I will recommend my friends and my family members to come Apollo Spectra Hospital Alwarpet mainly for their yearly Health Check.
We have done health check up here...All the stuff of Health Check up department are very polite in behaviour. Even though they explain about medicine how to take. I'm very much satisfy with their hospitality.I will come again after 3months for tratment.
State of the art medical facility.... Staffs are very cooperative..doctors are excellent and listen the patients very patiently .. Even X ray technician Mr ajeet influenced me with his enthusiasm and we'll manner....
Went here as part of our corporate annual health check package (Out patient) on a Friday.
The place is spic and span and can be easily located. Overall, the carrying out of tests, diagnosis and consultation was fine. Pricing is in line with other Apollo hospitals.
The only hitch I had was the wait for an Ultrasound test for almost 2.5 hours just because the alternate specialist was coming late...I had to drink and drain 1L water twice..
I was admitted to Apollo spectra for perforated ear drum surgery. Facilities are good , clean , hegemony and doctor was really an expert. However I am not very happy with nursing staff. After surgery when I was in recovery area nursing staff had no care for patient and were making loud noise with heavy chat discussions. I was partial conscious but I had to raise my hand to bring their attention and ask them to keep it silent but all in vain. Later when I was shifted to ward, the appointed nurses of that ward were too rude to oblige patient and giving silent ignorant. I was not taken care by nursing staff at all. Highly disappointing on nursing front despite paying higher prices compare to other hospitals.
Nice place for better treatment, its a well known hospital in this area, well maintained clean premises, management also cooperative and supportive, staff also friendly in nature, service quality is superb and patient treated by highly experienced professionals.
Professional and genuine care was provided. Doubts and clarifications cleared with atmost responsibility. Hygiene excellent too. Special mention of thanks to Surya and team for swift and outstanding support.
We were here for a surgery. During our brief stay, the staff were extremely courteous, the hospital was spic and span. They make everything so comfortable that you wonder if you are at a hospital or a 5 star hotel. Mr. Mukesh the hospital head needs a special mention!
We had great experience in Apollo Spectra (Alwarpet). All the staff were kind enough (i.e. nurse, housekeeping, admin) and very supportive went beyond their responsibilities. We never felt that we are in the hospital, the people around us made home environment. It's very important that I have to mention Mr Surya from Insurance department who played critical role in settling my bills (guided me from the start, assisted me with tips and suggestion towards the closure - very accountable) I want to thank Mukesh who responded to all my queries and assisted us. Great service minded people.
Pros:The hospital is very clean and well maintained. The nurses are also very good. Ever smiling and very good hospitality.
Cons: In all the areas the nurses and the ayyas are communicating loudly and this seems unprofessional and felt disturbed inspite of having anesthesia. Either in recovery room or the OT. Should change this immediately. The juice being served in plastic cups and straw. Very poor billing service. If you are in a hurry push them otherwise you will stay here forever.
Thanks to Mr.Surya insurance team, who seamlessly handled our insurance and very well supportive to patients where he fought for us and got almost 200+ percentage extra from insurance team all this was possible only by his constant support and fight with insurance team...very dedicated and always approachable at odd hours too... Thank you so much with your support it was so helpful today for us.....rare to see such supportive n dedicated people now a days who fights for patients and does justice to the maximum extent.... excellent support sir Thank you so much!
I had come for a general checkup a couple of months back and i was really taken aback by the maintenance of the Apollo Spectra Hospital, Alwarpet. Perhaps the service of the doctors were brilliant.Mr.Madhan Kumar (Health Check)was very kind and patient enough till the end.Overall very much impressed. Probably it's better than other clinics and hospitals.
CONTINUE THE HOSPITALITY THROUGHOUT.