Time and money wasted
And all staff liar
I consult for My mother
There are Dr lady checked her, but only give her few medicine, we go for second opinion, and we known as my mother has cancer, and she is last stage,
But in appolo hospital we couldn't find our problem, we are waiting for Dr khadilkar, but the staff was lieing and met with another lady Dr. We also pay for this, but our time and money was lost, and aslo diagnosis was bad, which Doctor check my mother .....she cant understand that my mother have a last stage of cancer, so why she sitting there,???
Why appoin drs there are , if this dr.cant knowledge of any disease, so why you open this big hospital.....clossed it,....
We are very tense about our mother, but this Apollo Hospital is only care of money, not life of people......
With a capacity of 30 beds, this state-of-the-art specialty hospital is committed to bringing together the world-class medical services and world’s best healthcare management practices. The hospital offers superlative care in the wide range of surgical specialties including Bariatric Surgery, ENT, General & Laparoscopic Surgery, Orthopaedics & Spine, Urology, Varicose Veins, to name a few. Spread over 15000 sqft area, the hospital houses 4 ultra-modern modular OTs, state-of-the-art rehabilitation unit, in-house pharmacy, and in-patients’ family waiting for the area to name a few.
With the single-minded objective of offering simplified quality healthcare, over 125 healthcare professionals, including 90 specialist consultants are committed to create new standard in healthcare services.
Very bad care for the prices charged !!
Unclean washrooms for hospital standards..
compare prices with other hospitals
Poor food with no options for patients/family.
Poor response time for patients on call
Good only if you have health insurance...also don't go by your own vehicle better to take ola uber Taxi...no parking available...pay n park available outside the hospital campus but its a roadside pay park..its owners risk
Hi, I would like to give feedback of hospital and the doctor in Tardeo.
Hospital: Maintaining clean n good ambiance
Doctor: Very well experienced doctor to whom we are visiting to gynaecologist doctor. Where the instructions/treatment is perfectly workout and finally we are happy.
Building is Not visible from road, the hospital has good amenities and good service . A full body health check-up takes just around 3 hours in morning hours. Good behaviour of nurse keeps things sorted about your tests. The hospital is nearby to Mumbai Central, hardly 800 meter walkable distance. Doctors are very nice and polite. Gives each person importance. The hospital has in build canteen for snacks and drinks. The instruments were in good condition.
The hospital is worst. You call on reception and they don't pick up, when you reach the hospital they say their phone line is not working. Also the hospital has on-call doctor and that doctor is only available till 1pm and after 6pm. Basically this is not functioning as hospital between 1 to 6 pm. Also when I asked about escalation, Sridhar padige said he is the head and that he can't help.
Don't go if you care about your and your loved ones health.
There is no agility in the services. Have requested to share my reports of Annual Health Check up through email, and the mental torture I received for following up with them was pathetic.
I will not recommend Apollo Spectra to anyone.
Worst service I booked appointment for my 8th month pregnancy scan 5 days before, the receptionist confirm my appointment.On the day of my appointment on my way I called the same receptionist she said doctor is not available. She dint had courtesy to even inform me prior the doctor is not available.. When I called her she is saying.. How unprofessional, just a brand name. Shame on you Apollo spectra Hospital Deonar branch. You guys should not play with people feeling and time
Despite charging very high fees from the patients. These guys don't respect the time of customer. It is my fourth time and I have to wait a lot. For them doctors' time is more (only) important than the customers' time.
They keep calling to confirm your appointmen, but once you are in their hospital, they don't give you any attention. Their only objective is earning money.
They are not sure, if their doctor will come or not.
Pathetic customer service. People like me are forced to come because of non availability of nearby hospital.
I have gone for yearly health check up through Corporate package on 26/2/2019. The hospitality for corporate employees is bad and unsatisfactory. Breakfast is also not good. All the tests as per the corporate package are not done and lot of waiting period. Some doctors like Dental were are not available even after the proper appointment. Finally reports are not filled up at all and given incomplete reports after 5 days. This was not expected from Apollo Spectra.
We have gone there for health check up....nice facilities.. staff is very cooperative...we had a 1 year old baby at that time and one of staff provided some arrangement for feeding...During the tests, each attendent service very well....the breakfast could have been better in terms of quality and quantity.. the items supposed to be hot..even ketchup was not available...with sandwiches..waiting time for TMT (stress test) was never ending.. it took 3 hours waiting for that test alone..very bad management..
I would never suggest anyone to go here even if it was the last option available to you. The doctors are basically businessmen who have no diagnosis as such. The extremely rude front desk representatives make matters worse. Also please be very wary of a place which advertises itself using models etc posing as patients and also putting false testimonials of successful recovery.
I don't know how good or bad the hospital is, because I have wanted to take my husband for piles surgery here after reading all the good reviews of excellent doctors here and guess what, I have called 2 days for getting an appointment and NO RESPONSE!
I called them, the person on the other end took my name and number and said that he will call back after confirming from doctor on when he is available to see my husband. No revert even after half day passes.AGAIN,I called in evening asking when can I see the doctor (I did not have a preference, I said just give me any good proctology specialist) and AGAIN he said that he has my details and he will call me back. NO REVERT AGAIN.
The next day I again called. AGAIN NO RESPONSE.
THEY DO NOT WANT PATIENTS I THINK!!!
Hospital Facilities are really nice and maintaining cleanliness is good.
Compare to another hospital the experience of this hospital is much better and Lab persons are friendly and ground to earth mainly Ms. Sneha, the behavior of girl is very professional & helpful and technical knowledge while explaining is huge. All the best dear.God Bless You.
Great service. Spot on cleanliness. Staff is very cooperative. Special mention of Dietician Mrs Shweta who is very helpful & provide every detail knowledge about the diet which serves important part in healing the patient. Most important She was available also after her working hours on phone. Overall good team & keep up the good work
This hospital has excellent staff service and co-ordination. The hospital have too much facilities to treat the patient. Interior of building giving happiness to patient.
Laboratory set up and service is excellent. Miss sneha is helpful for service. Housekeeping of hospital is neat and hyigenic. Thank you so much.
It was an excellent experience here. After getting admitted at different places for my uncle finally we came to a reliable hospital, where things are with some standards and protocols.
Thanks team Apollo
This hospital is just for rich people, I visited this place with my family to get operate to my family member but I didn't go inside due to lack of time.
They visited the hospital at 9.30 but at the reception they said Dr will come at 1 o clock. Dr came at 1 and went to see other patients. By requesting only, Dr saw him at 2 o clock and then said he can't be operate due to complications without complete examination . Referred to govt. one.
Would not recommend to anyone for saving life.
Pathetic service. I have not seen this type of poor services in any private hospital.The staff don't know where to send patient for any specific check up.Even a government hospital have better services than this hospital.
I have three patient during my check up and all were suffering from same issues.Staff don't care about patient.I am fully fedup with This hospitals Hospitality.
My father was diagnosed with harnea and we came all the way from Guwahati to be treated under Dr Dinesh Jindal. We heard a lot about the hospital and we are really happy that we chose it. The staff and doctors are very courteous and helps us understand the inticacies of the ailments and it has an expert panel of doctors under the able guidance of Dr Dinesh Jindal and Dr Rohit Pandya.
Experience here was very bad and disappointing. I had scheduled the full body checkup here. They took forever to complete that, eventually all tests were concluded in 2 days. 2 hours worth of work was done in 2 days. Then you have to come to collect reports on 3rd day as you can't see them online.
So no empathy, no care for customer, waste of time and money. Please avoid this place atleast for health checkups.
Lack of Administration Failure :
Apollo Spectra karol bagh Hospital services is very poor its like a government hospital So don't go for this hospital , total administrative failure patients standing on the front of the doctor cabin with open door & 4-5 patient on the doctor room No privacy in the doctor cabin its like a government hospital. they have earning money only.
I had a normal experience here for my annual health checkup. The staff here is busy most of the time .once you made a call nobody will provide the solution.
They assured me to courier my reports to my address at panipat as for reports you have to wait for one or two days. I came here from out station -Panipat . Still after 8 days they did not sent the report at my addres and no body is bothered to give me any clue about that.
I have to go there again by spending 4 to 6 hrs and 3000 inr for taxi to get the reports.
Pathetic services . Dont opt this hospital for any treatment.
These are my observations for this hospital..
1. The staff is well qualified and competent.
2. The facilities for patients are very good.
3. The doctors here are very nice and professional.
4. The price of treatment is expensive and I think there a scope of improvement here.
I had an amazing experience with dentist Dr Anupam here. I have been scared of the dentist for a long time but she was so friendly and a great listener. She answered all my queries patiently and treated me in only few sittings. Keep up the good work doctor.
Except doctor Ashwin maichand hospital is just okay staff at reception have no idea what’s happening they don’t explain specially the guy sitting in medical claim cabin if you want good service and satisfaction find another place
I go there for my annual checkup and have once gone there for my surgery. The doctors and staff are very courteous and kind. The reports are prompt and the service is hassle free. In short, absolute value for money!
Very shocking and worst experience I had.. Just like a Hindi movie.. Fake doctor .. I being there for medical test through my health insurance and after my blood test. Examiner so called MBBS doctor 😂.. Doesn't know what to examine, what is written in medical paper, top of that don't know the spelling of operation and unable to read the medical paper.. I have doubt for his qualification and feedback I already given to front office and admin Mr Rashid. .this is a matter of someone life and how doctor is so casual, how hospital hire the doctor without these facts in such a Apollo hospital.. We have other options for medical test but we choose Apollo because of his name.. But our experience is worst and shocking
Very good attention has been extended by the hospital staff and the doctors, quite assertive on the squence and guidance for getting the health check-up done. Appreciate their kind attention and support. I suggest and recommend the hospital services. Thanks
Visited hospital 3 times as a tourists and got a good treatment. We waited reasonable time to see a doctor and charges were low cost from Europan point of view. The hospital is clean and quite modern. Security guy willingly helped us to deal with Indian taxi driver :)
I am from Nepal and heard this hospital through google. I had a Express Health Check-Up and it was pretty good experience. Doctors and staffs are very friend and helpful. I recommend everyone to go there.
Nice place for better treatment, its a well known hospital in this area, well maintained clean premises, management also cooperative and supportive, staff also friendly in nature, service quality is superb and patient treated by highly experienced professionals.
Professional and genuine care was provided. Doubts and clarifications cleared with atmost responsibility. Hygiene excellent too. Special mention of thanks to Surya and team for swift and outstanding support.
We were here for a surgery. During our brief stay, the staff were extremely courteous, the hospital was spic and span. They make everything so comfortable that you wonder if you are at a hospital or a 5 star hotel. Mr. Mukesh the hospital head needs a special mention!
We had great experience in Apollo Spectra (Alwarpet). All the staff were kind enough (i.e. nurse, housekeeping, admin) and very supportive went beyond their responsibilities. We never felt that we are in the hospital, the people around us made home environment. It's very important that I have to mention Mr Surya from Insurance department who played critical role in settling my bills (guided me from the start, assisted me with tips and suggestion towards the closure - very accountable) I want to thank Mukesh who responded to all my queries and assisted us. Great service minded people.
Pros:The hospital is very clean and well maintained. The nurses are also very good. Ever smiling and very good hospitality.
Cons: In all the areas the nurses and the ayyas are communicating loudly and this seems unprofessional and felt disturbed inspite of having anesthesia. Either in recovery room or the OT. Should change this immediately. The juice being served in plastic cups and straw. Very poor billing service. If you are in a hurry push them otherwise you will stay here forever.
Thanks to Mr.Surya insurance team, who seamlessly handled our insurance and very well supportive to patients where he fought for us and got almost 200+ percentage extra from insurance team all this was possible only by his constant support and fight with insurance team...very dedicated and always approachable at odd hours too... Thank you so much with your support it was so helpful today for us.....rare to see such supportive n dedicated people now a days who fights for patients and does justice to the maximum extent.... excellent support sir Thank you so much!
I had come for a general checkup a couple of months back and i was really taken aback by the maintenance of the Apollo Spectra Hospital, Alwarpet. Perhaps the service of the doctors were brilliant.Mr.Madhan Kumar (Health Check)was very kind and patient enough till the end.Overall very much impressed. Probably it's better than other clinics and hospitals.
CONTINUE THE HOSPITALITY THROUGHOUT.
Extremely unprofessional interm of how they manage appointment and honoring appointment time they commit, most of doctors are visiting here. They call doctor after patient reach and tell you doctor will be available in 10 minutes but it takes more than 1 hr. This consistently happened three times. I won't consultant in future here.read more
Excellent Hospital managed by Professionals. Good Team of Doctors with knowledge, who are empathetic towards patients and act with honesty and compassion. Polite and caring staff. My experience with this Hospital was indeed pleasant and memorable. My gratitude to Dr. Akhil K Bhat who is sincere, human and dedicated to his profession.read more
This hospital is very good. The staffs are very cordial and courteous. The maintenance and cleanliness were really good. They testing equipments and other accessories were good. Lift facility is available. The two wheeler Parking is in the side of the hospital. Four wheeler parking is a bit tough job.read more
Had my mother's Total Knee Replacement done under Dr.Rewat Laxman who is a great surgeon, very well behaved & cooperative
& explained everything in detail. Physiotherapist was also very friendly & made sure patient was recovering in a good rate. Management system here is very active & regularly enquired about every minute detail. Last but not the least the nursing & the housekeeping staffs were very friendly & took very good care of the patient, maintain proper hygiene. Giving it a 4 stars so that they continue to provide even better service. In overall had a great experience & would highly recommend it to anyone seeking any kind of medical or surgical help.read more
I am from Oman visitor for medical checkup to Bangalore Apollo Spectra Hospital Koramangal,
I would like to extend my thanks to Doctor and all the staff of the hospital, and especially to Mr.Yatheesh, who has done his utmost to ensure that all the requirements are met. He is humble, helpful and very kind. I will send you a picture and a good reputation for you as soon as I arrive in my country. Thank you for your attention to me and you have been blessed in peace.read more
I used to go to Nova as my first pref. After it became Apollo Spectra, went there for the first time, and it was quite bad, unprofessional...possibly the worst I have seen...the issues I faced included
1. Unavailability of support staff and receptionist even during standard hrs...and no, am not talking about one off incident.
2. False/ wrong information provided by front office ...and no not even apologetic about it....
3. Unavailability of basic infrastructure..
4.Lack of standard hygiene...very shocking for a hospital.
BTW, I went for an elder member of my family to see Dr. Dileep Dhanpal...and my review as of now does not include my views on diagnosis.
I have details in case someone really wants to dig deeper.
Nice hospital wth world class facilities available. All type of multi and super speciality doctors are available the staff and doctors are very friendly.the team are well skilled and they take an excellent care of their patients...... Thanku fr your angel hands of care received from u god bless u all...read more
My uncle was treated with dignity, courtesy and respect. The staffs were patient, knowledgeable, caring, pleasant and kind. It seemed obvious that they are well trained. I particularly loved the IP nursing team for their biggest contribution in facilitating my uncle's speedy recovery.read more