It was an excellent experience here. After getting admitted at different places for my uncle finally we came to a reliable hospital, where things are with some standards and protocols.
Thanks team Apollo
Experience here was very bad and disappointing. I had scheduled the full body checkup here. They took forever to complete that, eventually all tests were concluded in 2 days. 2 hours worth of work was done in 2 days. Then you have to come to collect reports on 3rd day as you can't see them online.
So no empathy, no care for customer, waste of time and money. Please avoid this place atleast for health checkups.
Lack of Administration Failure :
Apollo Spectra karol bagh Hospital services is very poor its like a government hospital So don't go for this hospital , total administrative failure patients standing on the front of the doctor cabin with open door & 4-5 patient on the doctor room No privacy in the doctor cabin its like a government hospital. they have earning money only.
I had a normal experience here for my annual health checkup. The staff here is busy most of the time .once you made a call nobody will provide the solution.
They assured me to courier my reports to my address at panipat as for reports you have to wait for one or two days. I came here from out station -Panipat . Still after 8 days they did not sent the report at my addres and no body is bothered to give me any clue about that.
I have to go there again by spending 4 to 6 hrs and 3000 inr for taxi to get the reports.
Pathetic services . Dont opt this hospital for any treatment.
These are my observations for this hospital..
1. The staff is well qualified and competent.
2. The facilities for patients are very good.
3. The doctors here are very nice and professional.
4. The price of treatment is expensive and I think there a scope of improvement here.
I had an amazing experience with dentist Dr Anupam here. I have been scared of the dentist for a long time but she was so friendly and a great listener. She answered all my queries patiently and treated me in only few sittings. Keep up the good work doctor.
Except doctor Ashwin maichand hospital is just okay staff at reception have no idea what’s happening they don’t explain specially the guy sitting in medical claim cabin if you want good service and satisfaction find another place
I go there for my annual checkup and have once gone there for my surgery. The doctors and staff are very courteous and kind. The reports are prompt and the service is hassle free. In short, absolute value for money!
Very shocking and worst experience I had.. Just like a Hindi movie.. Fake doctor .. I being there for medical test through my health insurance and after my blood test. Examiner so called MBBS doctor 😂.. Doesn't know what to examine, what is written in medical paper, top of that don't know the spelling of operation and unable to read the medical paper.. I have doubt for his qualification and feedback I already given to front office and admin Mr Rashid. .this is a matter of someone life and how doctor is so casual, how hospital hire the doctor without these facts in such a Apollo hospital.. We have other options for medical test but we choose Apollo because of his name.. But our experience is worst and shocking
Very good attention has been extended by the hospital staff and the doctors, quite assertive on the squence and guidance for getting the health check-up done. Appreciate their kind attention and support. I suggest and recommend the hospital services. Thanks
Visited hospital 3 times as a tourists and got a good treatment. We waited reasonable time to see a doctor and charges were low cost from Europan point of view. The hospital is clean and quite modern. Security guy willingly helped us to deal with Indian taxi driver :)
I am from Nepal and heard this hospital through google. I had a Express Health Check-Up and it was pretty good experience. Doctors and staffs are very friend and helpful. I recommend everyone to go there.
Professional and genuine care was provided. Doubts and clarifications cleared with atmost responsibility. Hygiene excellent too. Special mention of thanks to Surya and team for swift and outstanding support.
We were here for a surgery. During our brief stay, the staff were extremely courteous, the hospital was spic and span. They make everything so comfortable that you wonder if you are at a hospital or a 5 star hotel. Mr. Mukesh the hospital head needs a special mention!
We had great experience in Apollo Spectra (Alwarpet). All the staff were kind enough (i.e. nurse, housekeeping, admin) and very supportive went beyond their responsibilities. We never felt that we are in the hospital, the people around us made home environment. It's very important that I have to mention Mr Surya from Insurance department who played critical role in settling my bills (guided me from the start, assisted me with tips and suggestion towards the closure - very accountable) I want to thank Mukesh who responded to all my queries and assisted us. Great service minded people.
Pros:The hospital is very clean and well maintained. The nurses are also very good. Ever smiling and very good hospitality.
Cons: In all the areas the nurses and the ayyas are communicating loudly and this seems unprofessional and felt disturbed inspite of having anesthesia. Either in recovery room or the OT. Should change this immediately. The juice being served in plastic cups and straw. Very poor billing service. If you are in a hurry push them otherwise you will stay here forever.
Thanks to Mr.Surya insurance team, who seamlessly handled our insurance and very well supportive to patients where he fought for us and got almost 200+ percentage extra from insurance team all this was possible only by his constant support and fight with insurance team...very dedicated and always approachable at odd hours too... Thank you so much with your support it was so helpful today for us.....rare to see such supportive n dedicated people now a days who fights for patients and does justice to the maximum extent.... excellent support sir Thank you so much!
I had come for a general checkup a couple of months back and i was really taken aback by the maintenance of the Apollo Spectra Hospital, Alwarpet. Perhaps the service of the doctors were brilliant.Mr.Madhan Kumar (Health Check)was very kind and patient enough till the end.Overall very much impressed. Probably it's better than other clinics and hospitals.
CONTINUE THE HOSPITALITY THROUGHOUT.