I know Dr. R.L. Nayak for quite some time. I found some blood in my urine last week. I reported the same to Dr. Nayak. He called me here for an ultrasound on 7th Nov. 2017. The doctor who did my ultrasound was very nice and the staff behaviour was excellent. Dr. Nayak is so humble and friendly. Though the finding was scary, he made the disease so small by showing his confidence & comfort that we faced it boldly. I was diagnosed with a small tumour in the urinary bladder. He asked me to meet Mrs. Lata in TPA to get pre-approval from my medical insurance co. Again the behaviour of TPA was very good. She helped me in every possible way to get my insurance pre-approved. On 9th Nov. 2017, I got admitted in the morning. At the reception, Ms. Seema helped me well to get through all the formalities. Lab people, all nurses' behaviour is very good & I felt like a family. Hygiene and cleanliness in the hospital are excellent. The behaviour of Mrs. Albina needs extra appreciation. Overall my experience is great here. My doctor R.L. Nayak is the best doctor. He filled me and my family with confidence. I am & I will always be thankful to him.