Apollo Spectra Hospital
Ujagar Compound, Opp. Deonar Bus Depot Main Gate, Deonar, Chembur, Mumbai, Maharashtra 400088
022 4334 4600
TimingsOpen 24 hours
Chembur - Mumbai
04:32 27 Dec 19
Apollo is a big brand across India. Its baffling how they are not able to fix their front desk issues !!! Calls are never answered, in case answers (which is a rarety) mobile number is noted down but no call backs. Either they are understaffed, lack of phone Iines or lack of focus on the most important aspect of any hospital - Patients! Can't review doctors as I was not able to get an appointment only.
07:52 24 Dec 19
Worst Experience ever. We had done our complete body check up along with my parents on 3rd Aug 2019. We had to visit clinic multiple times just to complete all tests. I have not received my parent's reports yet after following up multiple times. They don't answer calls many times. They hadn't schedule any consultation post test and now it has been 4 months so there is no point in scheduling consultation. Even if they receive call by any chance, they ask for mobile number for call back but never call back. It is a compete waste of money.
05:46 01 Dec 19
My brother in law was admitted hence my visit was as a visitor. He said Dr and other medical staff all were cooperative. So I would say overall systematic, hygienic, helpful staff specially Vinod Yadav was a great help.
07:29 30 Oct 19
If you have been assigned this hospital for your corporate Annual Health Checkup, please avoid choosing this hospital. Already multiple patients today have walked out in the middle of their check ups on account of doctors waltzing in over 1.5 hours late, other doctors chit chatting and roaming around with over 5 patients waiting. Icing on the cake for me was the audiometry test, which i was told is getting ready by 12. Only after repeated reminders, suddenly one nurse rushes with the headphones et al at 12.40pm, clearly indicating the staff cannot manage or handle customers. Additionally, incorrect and false information is being shared with respect to wait times and all. As i am writing this, can hear the staff and the doctor arguing over the test and why it's taking time. Overall won't recommend. Zero faith. Head over to Zen Hospital for a far more professional experience. ------ Review update: It's been 4 days now n still waiting for a simple ECG and 2D echo results. Smaller hospitals give this faster. Terrible.
12:26 24 Oct 19
Have never come across a hospital that behaves in such an unprofessional manner. I have been in contact with you for almost 1 month trying to get information and services. Every time I message on the what's app number I am given no assistance and simply told we will call you back, and no one bothers to do so. You then proceed to block my number instead of helping out. This is the type of pathetic service you provide before patients even visit your hospital. You should close if you not interested in helping.
06:33 28 Sep 19
Very good service. Cordial staff with smiling face and always willing to help throughout your consultation and check up. Keep up the good work always.
12:34 19 Sep 19
Staff were good. i got my test done on time. Breakfast was decent but they should have a pantry or small canteen to have food. it has been been more than 24 days i have not received my hard copy reports yet, inspite of instructing them that this reports needs to be sent to my company address (all details where in the file). After several reminder they have sent me soft copy after two week. Now even after 3.5 weeks i have no idea about my hard copy. I have reminded them again let me see when i will get the report. Editing my rating. Because even after two months I haven't got my report. I have following up on regular basis each time they promise to courier the report but never forwarded it. Really very unhappy with the service.
11:05 12 Sep 19
my mother was admitted , very special care was taken by the all the staff . Very kind and polite staff. food was excellent. Quick service. good team work. Thanks for making a peaceful stay. felt like home.
11:28 10 Jul 19
The hospital is worst. You call on reception and they don't pick up, when you reach the hospital they say their phone line is not working. Also the hospital has on-call doctor and that doctor is only available till 1pm and after 6pm. Basically this is not functioning as hospital between 1 to 6 pm. Also when I asked about escalation, Sridhar padige said he is the head and that he can't help. Don't go if you care about your and your loved ones health.
06:21 09 Jul 19
There is no agility in the services. Have requested to share my reports of Annual Health Check up through email, and the mental torture I received for following up with them was pathetic. I will not recommend Apollo Spectra to anyone.
18:08 10 May 19
Worst service I booked appointment for my 8th month pregnancy scan 5 days before, the receptionist confirm my appointment.On the day of my appointment on my way I called the same receptionist she said doctor is not available. She dint had courtesy to even inform me prior the doctor is not available.. When I called her she is saying.. How unprofessional, just a brand name. Shame on you Apollo spectra Hospital Deonar branch. You guys should not play with people feeling and time
B R Chaudhary
12:19 29 Apr 19
Despite charging very high fees from the patients. These guys don't respect the time of customer. It is my fourth time and I have to wait a lot. For them doctors' time is more (only) important than the customers' time. They keep calling to confirm your appointmen, but once you are in their hospital, they don't give you any attention. Their only objective is earning money. They are not sure, if their doctor will come or not. Pathetic customer service. People like me are forced to come because of non availability of nearby hospital.
07:21 25 Apr 19
I have gone for yearly health check up through Corporate package on 26/2/2019. The hospitality for corporate employees is bad and unsatisfactory. Breakfast is also not good. All the tests as per the corporate package are not done and lot of waiting period. Some doctors like Dental were are not available even after the proper appointment. Finally reports are not filled up at all and given incomplete reports after 5 days. This was not expected from Apollo Spectra.
13:49 13 Apr 19
We have gone there for health check up....nice facilities.. staff is very cooperative...we had a 1 year old baby at that time and one of staff provided some arrangement for feeding...During the tests, each attendent service very well....the breakfast could have been better in terms of quality and quantity.. the items supposed to be hot..even ketchup was not available...with sandwiches..waiting time for TMT (stress test) was never ending.. it took 3 hours waiting for that test alone..very bad management..
11:14 18 Mar 19
I would never suggest anyone to go here even if it was the last option available to you. The doctors are basically businessmen who have no diagnosis as such. The extremely rude front desk representatives make matters worse. Also please be very wary of a place which advertises itself using models etc posing as patients and also putting false testimonials of successful recovery.
06:46 13 Feb 19
I don't know how good or bad the hospital is, because I have wanted to take my husband for piles surgery here after reading all the good reviews of excellent doctors here and guess what, I have called 2 days for getting an appointment and NO RESPONSE! I called them, the person on the other end took my name and number and said that he will call back after confirming from doctor on when he is available to see my husband. No revert even after half day passes.AGAIN,I called in evening asking when can I see the doctor (I did not have a preference, I said just give me any good proctology specialist) and AGAIN he said that he has my details and he will call me back. NO REVERT AGAIN. The next day I again called. AGAIN NO RESPONSE. THEY DO NOT WANT PATIENTS I THINK!!!
NARENDRA KUMAR M GOYAL
03:12 14 Mar 18
The lady at the reception was very friendly and the waiting time was also very less very good cooperative staff and proper technical details were explained to me
11:07 31 Jan 18
Hospital Facilities are really nice and maintaining cleanliness is good. Compare to another hospital the experience of this hospital is much better and Lab persons are friendly and ground to earth mainly Ms. Sneha, the behavior of girl is very professional & helpful and technical knowledge while explaining is huge. All the best dear.God Bless You.
09:01 31 Jan 18
Great service. Spot on cleanliness. Staff is very cooperative. Special mention of Dietician Mrs Shweta who is very helpful & provide every detail knowledge about the diet which serves important part in healing the patient. Most important She was available also after her working hours on phone. Overall good team & keep up the good work
08:11 31 Jan 18
Very good overall experience. Friendly and helpful staff. Lab services were all good... Collection Centre should be more spacious
05:41 31 Jan 18
This hospital has excellent staff service and co-ordination. The hospital have too much facilities to treat the patient. Interior of building giving happiness to patient. Laboratory set up and service is excellent. Miss sneha is helpful for service. Housekeeping of hospital is neat and hyigenic. Thank you so much.
Patient Satisfaction Score92%